CSC Poland

Citi Service Center Poland was launched in Poland in 2005. Under Citi Service Center in Poland is Citibank Europe Plc led by Iwona Dudzińska.

A representative is authorized to act on behalf of the company and legally act on behalf of the branch. The representative manages the ongoing activities of the branch, represents the branch with external parties, conducts all the affairs of the branch and manages its assets to the extent specified by the applicable laws.

Citi Service Center is an initiative to establish a network of service centers providing services to other entities operating within the Group of Citi around the world. Citi Service Center Poland employs over 4080 highly qualified staff in two locations: Warsaw and Olsztyn.

Currently we provide services to over 90 countries in Europe, Asia, Africa, both Americas and Australia. Our employees use over 29 languages every day. Working in our organization involves working on international projects, in dynamic environment.

Our growth

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2017
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Our history

2005

Decision about setting up a Citi Service Center in Poland as a part of Citigroup

2006

Citi migrate new functions like Cash Center, Recon, Securities Fund Services, Brokerage Payable, Loans and Technology services to CSC Poland

2007

Launch of CRMS, Brokerage Receivables, Payables for NAM Derivatives, Credit Services Control

2008

Launch of AML function, Finance Support and GCG Ops activities

2009

Creation of AML Hub, growth of SFS & Cash Operations, ICG Technology & CTI.

2010

Citibank Europe Plc converts to banking branch.

2011

Growth of AML. Launch of CPB, KYC

2012

Start new function like IAS, SFS , TTS and GCG Hub

2013

Further growth of GIDA, SFS, AML and Tech

2014

Further growth of AML, IS and Tech.

2015

Further growth of Tech and Custody Operations

2016

Growth in all existing Business Units

2017

Growth in SSO, CTI, TTS and AML

Business structure

Citi Service Center is a part of Citi Group which employs over 275 000 employees and operates in more than 160 countries around the world. In Poland Citi Group operates under two entities Citi Service Center and Bank Handlowy.

Citigroup in Poland

Citi Service Center Poland

  • Citibank Europe Plc

Bank Handlowy