Top Employer 2018
We have a pleasure to inform you that CSC Poland has been certified as one of the Top Employers in Poland. We are honored to be awarded with this prestigious tittle for the eight consecutive year and placed 4th best company among 48 certified in 2018.
Over the last eight years, we have increased employment in our company from 1000 to over 4,000 employees, we have expanded the range of services and almost doubled the number of countries we support. Today, Citi Service Center Poland is one of the largest, most dynamic and fastest growing company in the shared service sector. I am extremely happy that having such a dynamic growth we do not lose our focus on Citi’s important priorities – employees’ satisfaction and their development. Congratulations to all of you who contributed in building an excellent work environment in our company! – Iwona Dudzinska, CSC Poland Managing Director comments.
The Top Employers Institute announced the results of its annual research into a large number of employers and their employee conditions in country. Crucial to the Top Employers procedure is that participating companies must complete the Top Employers Institute’s international HR Best Practices Survey and meet the required high standard in order to achieve the certification.
The Top Employers Institute assessed our employee offerings on the following criteria: talent strategy, workforce planning, on-boarding, learning & development, performance management, leadership development, career & succession management, compensation & benefits and culture.
As a certified Top Employer, we can proudly wear the exclusive Certification Seal for a year. The Certification Seal is not only a recognizable symbol of our successful employee environment over the past 12 months, but also of our commitment to optimize, develop and work with you to create Citi an even better place to work!
Top Employer 2017
I am very proud to inform you that Citi Service Center Poland has been certified as one of the Top Employers in Poland in 2017! This is a great honor to be awarded with this prestigious tittle for the seventh consecutive year and placed on the top 3 companies among 44 certified in 2017.
The Top Employers Institute is an independent organisation uncovering the employee offerings of significant employers around the world and measuring them against the international standard. As such, only the world’s leading employers become certified as Top Employers. Crucial to the Top Employers procedure is that participating companies must complete a stringent research process (the Top Employers Institute’s international HR Best Practices Survey) and meet the required high standard in order to achieve the certification.
The Top Employers Institute assessed our employee offerings on the following criteria:
• Talent Strategy
• Workforce Planning
• Learning & Development
• Performance Management
• Leadership Development
• Career & Succession Management
• Compensation & Benefits
Citi Service Center Poland earned the certification as a Top Employer because our employee offerings across all measured criteria surpassed the required Certification cut-off.
Congratulations to the all CSC Poland Colleagues for making this happen!
CSC Poland Site Head
Citi Service Center Poland with the CEE Shared Services & Outsourcing Award!
Citi Service Center Poland is proud to announce that it has been recognized as the Shared Service Center of the Year in Poland among Global Financial Services!
We are honored specially that we have been awarded as the top company on the very competitive market and named as the best shared service among other world-class companies placed on the final “short list”: BNP Paribas Securities Services, Credit Swiss – Business Delivery Center, Franklin Templeton Investment, Royal Bank of Scotland Poland, State Street Bank Polska.
The global outsourcing firms, business services projects and sector professionals were distinguished on February 2nd 2017 at the 5th annual CEE Shared Services And Outsourcing Awards. This year’s edition gathered 177 nominees, both individuals and organizations, across 24 award categories. CEE Shared Services And Outsourcing Awards Gala brought together top professionals from leading market players and provided an excellent opportunity to publicize the CEE region’s business services sector throughout Europe, North America and Asia.
The CEE SSO Awards are granted by the Business Processing Outsourcing (BPO) industry, which includes providers of outsourcing & shared services, to individuals, companies and cities. The winners are voted by the judging panel from among the members of the sector.
Top Employer 2016
I am exceptionally proud to announce that Citi Service Center Poland and Citi Handlowy have been awarded the exclusive Top Employers Polska Certificate for the sixth consecutive year! The announcement was made at the official gala in Warsaw on Tuesday, 16th of February.
The Top Employers Institute is an independent organisation which uncovers the employee offerings of significant employers around the world, measuring them against the international standard. Crucial to the Top Employers Certification is the completion of a stringent research process – the Top Employers Institute’s international HR Best Practices Survey – and meeting the required standard in order to achieve Certification.
The Institute assessed CSC Poland employee offerings on the following criteria: talent strategy, workforce planning, on-boarding, learning & development, performance management, leadership development, career & succession management, compensation & benefits and culture. The results of this year’s research confirm that CSC Poland provides the excellent employee conditions and develops talents throughout all levels of our organisation. I strongly believe that you are proud to work for CSC Poland - one of the Top Employers in the country!
CSC Poland Head
Terri Gerosa - Business Centre Manager of the Year
Citi Service Center Poland Head, Terri Gerosa, was named the “Business Centre Manager of the Year – Shared Services” in this year’s edition of the CEE Shared Services and Outsourcing Awards. This is another distinction that confirms the CSC Poland position at the top of business services providers, in addition to the Best Shared Services & Outsourcing Center in Central and Eastern Europe title (CEE SSO Awards) in 2014 and fifth consecutive year the Top Employer Polska certificate from the Corporate Research Foundation Institute.
The CEE SSO Awards are granted by the Business Processing Outsourcing (BPO) industry, which includes providers of outsourcing & shared services, to individuals, companies and cities. The winners are voted by the judging panel from among the members of the sector. This year’s edition gathered 179 nominees, both individuals and organizations, across 26 award categories.
Over last 5 years we have increased the number of employees in our service center from 1,000 to more than 3,800 while continuing to provide more complex and high-value services for Citi’s corporate and consumer clients. We have nearly doubled the number of countries we serve. I consider the Best Manager 2015 title an important recognition, but I have a profound conviction that in fact this award is for all of us - the whole team of our Citi Service Center Poland, which is deeply committed to the implementation of our development strategy in Poland, said Terri Gerosa, CSC Poland Head.
Citi Service Center Poland was nominated in three categories: Business Centre Manager of the Year – Shared Services, Best Employer of the Year – Shared Services – Poland and Best University-Business cooperation of the year. The second EMEA Citi Service Center (located in Hungary) was nominated in Best Employer of the Year – Shared Services – CEE category.
Top Employer 2015
We are proud to inform you that Citi Service Center Poland and Citi Handlowy have received the Top Employer Polska Certificate for the fifth consecutive year and have been listed in a prestigious group of 37 Top Employers in Poland. The announcement was made at the official gala in Warsaw on the 10th of February.
The Top Employers certificate is awarded to the best employers around the world: organizations that demonstrate the highest standards of Human Resource practices. Each of the Top Employers has demonstrated a forward-thinking Human Resources approach that is continuously improved to optimize employee working conditions and leads the way in the development of people.
Top Employers Institute has been recognizing top global employers around the world since 1991, performing their annual assessment and certification in the areas of strategy, policy implementation, monitoring and communication of employee conditions and development.
CSC Poland Head
Citi Handlowy Human Resources Division Head
CEE Outsourcing and Shared Services Awards
We are proud to announce that on the evening of February 6th, 2014, Citi Service Center Poland was selected as the Best Shared Services Firm of 2013 during the CEE Outsourcing and Shared Services Awards Gala in Warsaw.
Citi Service Center Poland was named the winner from a short list of the following nine centers: AVON Finance Service Centre, BNY Mellon, CBRE Corporate Outsourcing, HSBC, IBM GSDC Poland, MAN Accounting Centre and State Street CEE Outsourcing and Shared Services Awards Gala brings together top professionals in an environment conducive to offering the opportunity to meet and network with leading market players. The awards gala was preceded by a half-day of discussion panels covering the shared services and outsourcing sector.
At the Gala the winners were awarded in 22 categories for their exceptional performance. More than 280 guests – including 3 Mayors and Vice-Mayors attended the Awards Gala and Forum, which selected Winners from 140 nominations.
CSC Poland Head
Top Employer 2014
Citi Handlowy and Citi Service Center have been certified "Top Employers Poland 2014", and for the fourth time are in the prestigious group of the top employers in Poland. This is a very important distinction for us, because it confirms our strong market position in regard to human resources management, talent development, and the opportunities offered to our employees.
Top 50 Ideal Employer
We are very proud to inform you that we have been chosen one of the top 50 employers in IT category in the polish Universum student survey.
Congratulations to all of you who helped us achieving this position!
Universum is the global leader in employer branding. The company was founded by Lars Henrik Friis Molin in 1988. Universum mission is to be a global meeting place for talent and employers. They offer services and products that help employers attract, recruit and retain ideal talent while helping talent learn about ideal employers.
Top Employer 2013
I am pleased to let you know that I have had the honor of accepting the “2013 Poland Top Employers” Certificate on behalf of the Citi Service Center in Poland. This is the third consecutive year that our service center has been so recognized and it is the first year that we have been recognized formally under the Citi Service Center Poland brand name. This is also the first year we have reached the podium – achieving the third highest rating amongst all of the Top Employers.
This is a very important distinction as the independent survey by Corporate Research Foundation showed that our practices and Human Resources policies are among the best in the country and follow the latest trends in the industry.
We were awarded particularly high scores in the areas of:
- Organizational Culture
- Career Opportunities
- Additional Employee Benefits
The Top Employers Certificate is awarded only to those institutions which have the best standards in Human Resources Management. We are very proud that Citi Service Center can be included year after year as a member of this elite group.
CSC Poland Head