18 of February

Top Employer Polska 2016

Career, Citi Service Center, Citi Handlowy

Citi Handlowy and Citi Service Center Poland once more named Top Employers. The award is granted by the Corporate Research Foundation Institute to companies whose HR policy received the highest scores in the survey held. This year awards have been granted to 39 organizations in Poland.

‘This year’s Top Employers certificate is given to us at the time of the rapid growth of the shared services centers sector in Eastern and Central Europe. Poland’s outsourcing market that’s already more than half a thousand entities employing nearly 160,000 people. Citi Service Center Poland is one of the leading sector players,’ said Terri Gerosa, Head of Citi Service Center Poland. ‘Our greatest asset is our employees, which I emphasized when I recently received the Best Business Centre Manager of the Year Award during the CEE Shared Services and Outsourcing Awards gala.  The Top Employers certificate confirms that we care about our employees by offering them a comfortable work environment and broad development opportunities. ‘

Ms Beata Jaźwiec, Head of HR Division at Citi Handlowy, said when receiving the award: ‘This is already the sixth Top Employers award for Citi Handlowy and I’m very proud of this achievement. For me, it is a test that confirms the sense and value of changes implemented in the area of Human Resources Management. Over all those years, the Bank has been evolving as employer, however, the highest HR standards have always been of utmost importance to us. We have consistently emphasized the global nature of our business and the opportunities for professional development within the structures of Citi – which is confirmed, for example, by what we accomplished last year, when over 400 employees took part in international workshops.’

Top Employers certificates are awarded to organizations which meet the highest HRM (Human Resources Management) standards. Certificates are granted after an independent, facts-based assessment conducted by the CRF (Corporate Research Foundation) Institute – one of the leading institutions researching into HR policy in the world. The assessment is based on an extensive list of questions which HR managers are asked to answer and on an employment policy audit which covers the following criteria:

  • Talent development strategy
  • Human resources planning 
  • Introduction of new employees (on-boarding)
  • Training and development
  • Performance management
  • Leadership skills development
  • Career development and succession planning
  • Compensation and benefits
  • Culture

Top Employer