The Client Service Office DMBH (POK) is a team established for direct contact with investors – both DMBH Clients, as well as prospective investors interested in the offer of the brokerage house.
Principal duties of the POK staff are to perform instructions submitted by Clients.

The POK allows the full scope of services to be performed in respect to the investment account, starting with execution of agreements, through placing of orders to the WSE and BondSpot, registration for public offerings, performing transfers and withdrawal of cash.

The POK has computer stations with information and analytical bulletins available to investors, including Reuters Service Poland (RSP).

Address:
Client Service Office of Dom Maklerski Banku Handlowego S.A.
ul. Senatorska 16
00-923 Warsaw
tel. (+48 22) 532 32 32, (+48 22) 532 32 33
fax (+48 22) 532 32 35

Our staff remains at your disposal during business days from 8:15 a.m. to 5:00 p.m.
Cash desk services are available from 9:00 a.m. to 5:00 p.m.
The POK could be open at different hours during non-session days or short-session days (e.g. Good Friday, 24th December – Christmas Eve, 31st December).

See map

The DMBH Telecenter team provides telephone-based services to investors being Clients of DMBH, as well as to prospective investors interested in the offer of DMBH. Basic tasks of telecenter staff are to perform instructions submitted by Clients.

The Telecenter allows performance of comprehensive, investment account related services, starting with execution of agreements, through placing of orders to the WSE and BondSpot, registration for public offerings, performing transfers, etc.

The Telecenter is available from Monday to Friday from 8:00 a.m. to 6:00 p.m
and may be contacted under the following telephone numbers:
0-801 322 484 and (+48 22) 692 24 84
(tone dial 1 or 2, next 4-connection with the brokerage house)
or (+48 22) 690 11 11.