The terms of the Advanced Loan On Phone request
1. The Advanced Loan On Phone applicant:
1-1 Hereinafter, the Advanced Loan On Phone applicant will be referred to as the “borrower”
1-2 The lending party will be referred to as the “Bank” which is Citibank NA
1-3 The application of the loan, the general terms of loan agreement and the note of the Bank’s approval of the loan represent the loan agreement between the Bank and the applicant.
2. The requested Advanced Loan On Phone:
2-1 The borrower agrees that according to this agreement, the Bank has the right to determine the value and due dates of the given loan other than what the borrower mentioned in the applicant form.
2-2 The borrower agrees that according to this agreement, he will pay the loan on monthly installments that the Bank will determine their numbers and value and the due date of them after approving the loan request.
2-3 The Bank reserves the right to refuse the loan if the borrower does not carry out the requirements of the Bank that are mentioned in this request, and the Bank will not be obliged to give reasons for this refusal.
2-4 Verbal communication and terms are not legally binding unless the Bank confirms them in writing.
3. The obligation of paying:
The borrower agrees to pay the determined installments in the loan agreement on the due dates every month according to the terms shown in this request. The borrower acknowledges that he has read the terms included here and that he understood and accepted to comply with these terms.
4. The effectiveness of the Advanced Loan On Phone agreement:
The loan agreement shall become effective from the day the Bank signs the notification, and it will be valid until all the obligations coming out of the agreement are executed.
5. The general terms of the Advanced Loan On Phone agreement:
5-1 Advanced Loan On Phone: It is a credit facility through which the cardholder gets a cash amount that will not be deducted from the credit limit of the credit card by giving instructions to the Bank after the Bank’s acceptance. Loan amount will be spent by transferring it to the open current account in the name of the cardholder with the Bank.
5-2 The loan amount will be paid in monthly equal installments and the cardholder declares to pay the number of monthly installments that he chose while applying for the loan.
5-3 The loan amount will not be deducted from the credit limit of the credit card and the monthly installments (the original amount and interests) of the loan amount is referred to as “One-Minute Cash Loan” in the credit card monthly statement till the end of the loan period.
5-4 In case the Bank accepts to offer the loan, the cardholder agrees to pay the original loan amount with all the interests, expenses and any other charges according to the Bank’s schedule of charges.
5-6 In case there is a debit balance in the account, the Bank will send a monthly statement to the cardholder on the last mailing address known for the cardholder, or the address exists on the Bank’s record, and the cardholder will be committed to pay the minimum amount due beside any other loan charges on the payment due date.
5-7 The Bank agrees to offer the loan to the customer according to its sole discretion, the Bank reserves its right to refuse offering the loan to the cardholder without mentioning any reasons for that refusal. The Bank, according to its sole discretion, will determine the loan value that could be offered to the cardholder.
5-8 The customer is committed to pay the monthly installments mentioned in the statement whether he spent or did not spend the loan amount.
5-9 In case the customer pays an amount less than the minimum amount due mentioned in the statement or in case the customer fails to pay, a late payment fee and interest fees will be charged according to the Bank’s applied schedule of charges.
5-10 The cardholder has the right to pay the full amount of the loan in advance, in the case that the full amount is paid, the Bank will charge the cardholder with cancellation fees according to the Bank’s applied price at that time.
5-11 If the cardholder fails to pay the monthly installments periodically, the Bank will have the right to ask the cardholder to pay the full amount of the loan instantly
5-12 The Bank has the right to amend the terms and conditions mentioned in this agreement according to its sole discretion and without prior notice.
6. Delay in Payment and its legal consequences:
6-1 If the borrower fails to pay the amount for the Bank on the due date, the borrower will have to pay a fine that the Bank determines.
6-2 In the case that any of the checks bounces, the Bank will have the right to execute the penal proceedings in the way that the Bank considers suitable unless the borrower pays the full amount in cash in 3 days from the date of refusing the check.
6-3 The borrower accepts that Citibank will collect the fine that it will determine in the case that the check bounces for any reason and that is according to the table of charges.
6-4 If the borrower fails to pay any due amounts according to this agreement, the Bank will have the right to deduct those amounts from any other accounts of the borrower at any branch of the Bank’s branches or dispose of any documents or guarantees.
7. Terminating the agreement from the Bank’s side:
The borrower acknowledges that the Bank has the right to revoke this agreement without the need for a court judgment or a warning and to cancel the term of the loan and to ask for the full amount of the loan to be paid in addition to the interests and fees till the date of revocation in the following cases:
a. If the borrower fails to pay any of the installments of the loan according to the amounts and dues dates determined in the agreement.
b. If the borrower faces any negative change in his financial position or in any other way which the Bank considers it a major change according to this agreement or if the borrower is in violation of the payment rules.
c. If the borrower violates any of the obligations of this agreement or acts in a way that violates with the terms of this agreement.
d. If the borrower is declared bankrupt / insolvent, or becomes subject to receivership, is not allowed to dispose of his money or dies.
8. The Legal effects resulting from terminating the agreement with an immediate effect:
The borrower acknowledges that in the case of terminating the agreement from the side of the Bank, the obligations of the Bank under the agreement will cease and the outstanding of the loan with all the interests and fees will be due immediately. In addition to this, the Bank will have the right to take all its dues by deduction from any accounts or credits that the borrower has in the Bank.
9. The borrower's obligations:
9-1 The borrower declares that:
a. All the information that he presents is correct and complete and that he agrees that Citibank has the right to verify the information in any way even by investigating the work address, personal address, Banks you deal with or by any other way.
b. He will inform the bank immediately if he will delay paying or violate any of the agreement terms.
c. He will inform the Bank in writing about all effective circumstances on his financial status including any change of the position or any other information.
9-2 The borrower agrees and acknowledges that Citibank records are the only proof on the due amounts or what the debtor is obliged to deliver. Hence, the borrower waives the right to dispute the validity of these records.
9-3 The payments that the borrower carries out shall occur without any setoff, counter claims, deductions or any terms except the case when the borrower is forced due to the local law to perform these deductions. In such a case, the paid amount must be increased in order to make the amount received by Citibank exactly the same amount that must be received if there had been no any deductions.
9-4 The Bank reserves its right to deduct any amount added to the account and is not paid or any amounts added to the account by mistake.
9-5 The borrower assures that he does not refuse to work partially or totally whether due to a medical or accidental reason, and he did not refuse to work due to a medical reason for a period that exceeds 30 consecutive days within the past two years, and he was not hospitalized for 15 consecutive days within the past two years, and he did not receive any treatment because of heart, veins, cancer, kidney, liver, brain or lung diseases within the past two years.
10. The law that governs the Agreement and legal disputes:
10-1 All the matters that are not mentioned in the agreement are subject to the Bank rules, terms, the Egyptian law and all the laws and decisions applicable in Egypt form time to time. Egyptian Courts shall hear all cases that arise of this Agreement.
10-2 It is understood that the borrower understands and accepts the terms and conditions of this agreement, the interest and the Bank schedule of charges.
10-3 The terms and conditions of opening the account (s)/ current or saving apply to this agreement even if it is not part of this agreement.
11. The Bank reserves its right to amend or change these terms and conditions at its sole discretion from time to time.
User’s Agreement for Citibank Online and Alerting Services
This agreement includes clauses to determine the liability and other matters of concern to users of Citibank Online and Citibank Alert services. Therefore you are required to read carefully this agreement.


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