Since 1 February 2012, the Istituto Nazionale della Previdenza Sociale (INPS) has partnered with Citi to provide pension benefit payments for pensioners abroad.
The first proof of life campaign 2024 started on 20th March, for pensioners residing in America, Asia, Scandinavia, and East Europe.
Citi will cease to issue cheques payable in most of the European countries starting from July 2024. If you are paid cheque in a European country, Citi has sent an Account Mandate Form to your registered address. Please complete it and send it back as indicated in the form.
We offer the option for INPS pensioners collecting a monthly pension rate via Western Union, whereby the caller can retrieve their MTCN through the answering machine without waiting time 24 hours a day, 7 days a week.
Call numbers at the bottom of the page, select option 2 after the language selection and input the following:
This option can be used by pensioners included in the POL campaign cash conversion.