Since 1 February 2012, the Istituto Nazionale della Previdenza Sociale (INPS) has partnered with Citi to provide pension benefit payments for pensioners, who like yourself, reside abroad.
The 2021 Proof of Life campaign ended on September 7th, 2021. The localization of payments at Western Union involves the October 2021 pension payment for those individuals that did not provide a valid Proof of Life certificate within the established timeframe.
Consequently, those individuals that will collect said payment by Monday October 18th 2021 (within the timeframe necessary for Citibank to process the November transaction) will have successfully completed the Proof of Life requirement, and the subsequent payments will be made via the previous payment method.
In the event that the October payment is not picked up within the aforementioned timeframe, the subsequent payments may be suspended, and can only be reinstated either by completing the paper based Proof of Life certification, or by picking up the October 2021 payment.