Global Citizenship Report 2017

Table of Contents 3
Letter from Our CEO 4
Citi at a Glance 5
A Mission of Enabling Growth and Progress 6
Citizenship Approach 7
How We Do Business 16
Conduct and Culture 18
Digital Innovation 26
Talent and Diversity 34
Human Rights 48
Environmental and Social Risk Management 56
Operations and Supply Chain 64
Solutions for Impact 78
Environmental Finance 80
Inclusive and Resilient Communities 90
Appendices 116

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