Global Citizenship Report 2017

To ensure human rights considerations are taken into account across our business, we conduct human rights risk analysis and due diligence and regularly engage stakeholders on this topic. We have also established policies and standards, including our Statement on Human Rights, to protect our employees, provide guidance to our suppliers and inform our business decisions — including what we choose to finance and the conditions we place on that financing. Our Commitment to Respect Human Rights Citi engages human rights experts, clients and peers to help implement our respect for human rights in line with the UN Guiding Principles on Business and Human Rights — a global framework for preventing and addressing the risk of adverse impacts on human rights linked to business activity. The UN Guiding Principles draw upon existing international human rights instruments whose principles we endorsed years ago, such as those in the UN Universal Declaration of Human Rights and the International Labour Organization’s Core Conventions regarding child labor, forced labor, freedom of association, the right to organize and bargain collectively, and equal pay and nondis- crimination in the workforce. We are committed to respecting human rights wherever we do business, regardless of the degree to which governments are upholding their duties to protect, respect and fulfill human rights. This marks the second year we have prepared our Global Citizenship Report in accordance with the UN Guiding Principles Reporting Framework, which was released in 2015 (see Index) . Governance, Policy Development and Updates Citi regularly updates our policies and practices to strengthen our human rights due diligence. During the development of our Statement on Human Rights, which we adopted in 2007 and last updated in 2014, we conducted broad-based internal and external stakeholder engagement to help assess our human rights impacts and identify salient issues that impact our employees, supply chain, clients and the communities where we do business globally. Our handling of salient human rights risks is regularly communicated to senior management and our Board of Directors. For more information about our governance of citizenship issues, including human rights, see the Citizenship Governance at Citi section. GRI INDICATOR: 102-44 Human Rights Respecting human rights in our business activities has been a priority at Citi for more than a decade. In the last two years, however, we have learned important lessons that have increased our awareness and accelerated our response to these issues. Through our experience and engagement with stakeholders, we have taken steps to improve policies and processes that will better equip us in promoting the full realization of human rights for all those impacted by our business. 46

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