2017 Global Citizenship Report Executive Summary

CASE STUDY Tech for Integrity Corruption is a serious issue in both the private and public sectors, inflating the cost of doing business and taking unfair advantage of people around the world. Though technology is not the only answer, it can be a powerful force for bolstering integrity and transparency. In 2017, Citi launched the Citi Tech for Integrity Challenge (T4I) —a collaboration among partners in the public and private sectors to encourage technology innovators from around the world to create cutting-edge solutions that promote integrity, accountability and transparency in the public sector and beyond. Selected participants joined a virtual accelerator program that provided mentoring, curriculum and infrastructure support. Challenge finalists showcased their solutions at Demo Days around the world, and those chosen to receive awards have the opportunity to work with businesses, organi- zations or governments interested in exploring innovative integrity tools. A machine-learning startup based in India that can provide analytics and visualization to address the challenges of financial crimes and lack of transparency A video reporting app that crowdsources information about infrastructure and public service issues in Mexico, to enhance government services and promote ethics and engagement A cashless solution for public transit in Nigeria that will improve the efficiency of government transactions and reduce the risks associated with the use of cash T4I participants targeted eight areas of government integrity: • Government Transactions • Culture, Ethics & Engagement • Information, Security & Identity • Procurement • Crisis Management & Aid • Paper, Cash & Manual • Analytics, Reporting & Transparency • Financial Crimes & Illicit Activities Finalists that exhibited at regional Demo Days included: TECH FOR INTEGRITY CHALLENGE: 2017 HIGHLIGHTS What’s Ahead As more devices are able to transact payments, banking infrastructure, rules and policies will have to change in response. Banks will have to make sure that they have the processing capabilities to keep up with the demand for payments increasing from billions to trillions per year. Security and authentication will also need to happen in real time and on an even more massive scale than today. We will approach solutions to these issues with our clients’ needs in focus, and design the products and services that make their financial lives easier and more manageable. Citi 2017 Global Citizenship Report Executive Summary 11