Contactless payments

How contactless works

  • You can make unlimited free contactless payments of up to ₤30 in the UK wherever you see the contactless symbol. Contactless limits vary by country so to find out the contactless limit for other countries, please visit the MasterCard® website for that country.
  • Simply hold your Citi Debit Card in front of the contactless reader and your payment will be confirmed automatically. You will be offered a receipt if you wish and that's it - your transaction is complete. You will be able to see the debit on your statement and when you check your account in the Citi UK® Mobile App or Citi Online.
  • As an added security measure you may be asked to enter your PIN from time to time.
  • Contactless payments are debited from your account, and protected against fraud, in the same way as Chip and PIN transactions.

Why use contactless?

Quicker purchases

There is no need to insert your Citi Debit Card into a terminal or enter your PIN. Simply hold your card in front of the contactless reader.

Convenience

Contactless purchases are quicker for both you and others using contactless cards, meaning faster transactions and shorter queues.

Secure

Contactless payments use the same secure technology as Chip and PIN payments, giving you the same level of fraud prevention, and will only work on purchases of up to ₤30. For additional security, you may occasionally be asked to enter your PIN.

Using contactless on London Transport

Contactless payments are accepted on London's tube, bus, tram, DLR and Overground lines, as well as most National Rail services within the capital.




Contactless journeys cost the same as an adult Oyster pay-as-you-go fare and you can benefit from daily and Monday to Sunday capping. To find out more visit tfl.gov.uk/fares-and-payments/contactless