FAQs - Wealth Management Products and Services and Wealth Investment Management Products

Select from our most common question topics:

Is my money protected and guaranteed?
Are accounts in London and Jersey outside of the Shariah Law?
What are the FCA, PRA and JFSC?
What happens to my money if I die?
What is the difference between an advised and non-advised sale?

If you still can't find the answer to your question contact us directly.

Is my money protected and guaranteed?

London clients benefit from protection of their deposits up to 100% of the first £85,000 by the Financial Services Compensation Scheme. Citibank N.A., Jersey Branch is a member of the Depositors Compensation Scheme as set out in the Banking (Depositors Compensation)(Jersey) Regulations 2009.

For more detailed information read our important legal and regulatory information about our products and service on our website terms and conditions page.

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Are accounts in London and Jersey outside of the Shariah Law?

Yes, as they are offshore and outside of your home country your accounts will not be subject to Shariah Law.

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What are the FCA, PRA and JFSC?

The Financial Conduct Authority (FCA) is the UK regulator responsible for conduct regulation of financial services firms. Our London booking centres are subject to regulation by the FCA. Find out more about the FCA at www.fca.org.uk

The Prudential Regulation Authority (PRA) is the UK regulator responsible for the prudential supervision of banks. Our London booking centres are subject to regulation by the PRA. Find out more about the PRA at www.bankofengland.co.uk

The Jersey Financial Services Commission is the financial service regulator for Jersey based firms. Our Jersey booking centre is subject to regulation by the JFSC. More details about the JFSC can be found at www.jerseyfsc.org

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What happens to my money if I die?

Your account will be blocked. And we will require proof of grant of probate before we release the funds to the individuals appointed to the administrator of your estate. In the case of a joint account, in most cases we will pass on your rights to the account to the other account holders.

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What is the difference between an advised and non-advised sale?

With an advised sale your Relationship Manager will work with you to identify your offshore banking and investment needs and attitude to risk before advising you on the specific products that they believe best suit your particular needs. Our Relationship Managers are qualified investment managers who provide advice on wealth management products and services. The advice is completely free.

However, if you know what you want and do not require advice you can buy an investment product on a non-advisory basis. Just give us your instructions and we will help make the transaction quick and straightforward.

Equally if you take advice and decide on a course of action or product that we do not recommend you are free to buy this on a non-advisory basis.

Finally there are some products we offer that we do not give advice on and you can only take out on a non-advisory basis. This means they are really only suitable for sophisticated investors who are happy to make their own wealth management decisions. Our International Brokerage is one example of a service that is only available on a non-advisory basis.

Find out more about the wealth investment management advice you can receive.

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