Contact us

Easy to reach, happy to help

There are numerous ways to contact us and we are committed to making it easy for you to get in touch.

Already a client?

For more information on any of our products, services or any other queries contact your dedicated Relationship Manager.

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Alternatively, login to Citibank Online to transact, invest or send secure messages to your Relationship Manager now.

If you want to give us feedback or make a complaint you can do this quickly and easily by filling in our feedback form.

Global branches and ATMs

Citibank has an extensive network of branches and ATMs across the world. It is easy to access your money wherever you are.

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Find out more about our parent company Citi

Reporting a lost or stolen card?

You will need to report this immediately to CitiPhone Banking on 0808 109 8888 or if calling from outside the UK dial +44 (0)20 7500 1445.

Once reported your card will be blocked and your access to Citibank Online will be disabled. Once you receive your new Citi Debit Card you will be required to re-register your details on Citibank Online.

Interested in joining Citi International Personal Bank?

If you are interested in becoming a Citi International Personal Bank client you have a range of options:

To find out more information  

Or you can contact us using the details below:

In London

Citi International Personal Bank
Level 10, Citigroup Centre 1
33 Canada Square
London E14 5LB
United Kingdom
Tel: 0808 109 8888
Calling from outside the UK: +44 207 500 1445

In Jersey

Citi International Personal Bank
Citibank N.A. Jersey branch
c/o Citibank N.A., London Branch
Level 10, Citigroup Centre 1
33 Canada Square
London E14 5LB
United Kingdom
Tel: 01534 608020
Calling from outside the UK: +44 207 500 1445

In Bahrain

Faisal Siddiqui
Citi International Personal Bank
Manama, Kingdom of Bahrain
P.O.Box 548
Tel: +973 17 56 2066
Fax: +973 17 588 504
Mob: +973 33 35 43 11

In Hungary

Agnes Kis
Citi International Personal Bank
Citigold Select Center
4 Vörösmarty tér. 1st floor
Budapest 1051
Tel: +36 (1) 450-3385
Fax: +36 (1) 484-2320
Mob: +36 30 920-9737


Ranit Sharma
Citi International Personal Bank
Level VI, Oud Metha Building
P.O. Box 749
Dubai, United Arab Emirates
Tel: +971 (0)4 604 4186
Fax: +971 (0)4 324 3124
Mob: + 971 55 701 5529

In Romania

Alexandru Becut
Citi International Personal Bank
145, Calea Victoriei Blvd.
1st District, Bucharest 010072
Tel: +40 31 403 62 06
Fax: +40 21 203 67 71
Mob: +40 757 093 352