Global Citizenship Report 2017

CITI’S RESPONSE TO THE UK MODERN SLAVERY ACT In accordance with the UN Guiding Principles’ call for businesses to communicate how they are addressing their most severe actual or potential human rights impacts, and in response to the requirements of the UK Modern Slavery Act, we released our first UK Modern Slavery Act transparency statement in June 2017. The statement summarizes our approach to eradicating modern slavery in our operations and supply chain, including information about our governance and policies related to modern slavery, risk assessment and due diligence processes, and training. Since issuing our first public statement, we have formed a global working group to coordinate our efforts, bringing together diverse global and regional teams, including employees from our Sustainability, Supply Chain, Human Resources, Legal and Compliance teams, including Anti-Money Laundering. During 2016, we conducted in-person training and awareness sessions for key employees within our EMEA Enterprise Supply Chain Sourcing and Third Party Management teams in the Europe, Middle East and Africa region, to improve understanding and communicate the actions that those employees can take to help Citi tackle the risk of modern slavery in our supply chain. In 2017, we conducted similar sessions for relevant EMEA Human Resources teams in the region and are working on rolling out trainings to other regions. We also continue to integrate the issue of modern slavery into risk assessments for suppliers and the various sectors we finance. Among other changes, our Supplier Standards now expressly prohibit the charging of recruitment fees to workers, and our ESRM Policy now includes a focus on human trafficking in addition to our existing emphasis on forced and child labor. Our next UK Modern Slavery Act transparency statement will be released in 2018. These activities and related requirements in our Supplier Standards and ESRM policies show Citi’s commitment to SDG 8 , which aims to promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all . In particular, our work in these areas, addresses target 8.7 which includes a mandate to eradicate forced labor, end modern slavery and human trafficking and end child labor in all its forms . WHAT’S AHEAD SDG SPOTLIGHT: GOAL 8 Decent Work and Economic Growth As part of the Equator Principles update process, Citi is participating in the Equator Principles Social Risk working group, which aims to strengthen the way banks evaluate client stakeholder engagement, including risks related to issues that affect Indigenous Peoples. In addition, as we seek to improve our response to human rights risks across our portfolio, we will continue researching emerging technologies that improve the effectiveness of grievance mechanisms and seek opportunities to work with our clients to implement those technologies as appropriate. An emerging issue Citi is paying increasingly close attention to is the role of human rights defenders. Whether they are community leaders, human rights activ- ists, journalists or NGOs, these people do important work to advance human rights issues and expose abuses by governments, companies and others, which helps inform our own human rights due diligence. Defenders’ voices draw attention to important issues of which Citi and other financial institutions need to be aware so we can ask the right questions, enhance our client and transaction screenings and work with clients to address any potential impacts related to projects we finance. Citi 2017 Global Citizenship Report 53 CONTENTS    INTRODUCTION    HOW WE DO BUSINESS     SOLUTIONS FOR IMPACT    APPENDICES Conduct and Culture    Digital Innovation    Talent and Diversity    Human Rights     Environmental and Social Risk Management    Operations and Supply Chain