The team is ready to assist you from Monday till Friday from 8:30 a.m. till 5:00 p.m. (for credit card assistance 24 hours a day).
Following services are offered:
Client service contact:
Bucharova 2641/14, 158 02 Prague 5 – Stodůlky
Phone: +420 233 062 330
E-mail: smeservis@citi.com
Zuzana Plassová
Client Service Officer
Lucie Jadrná
Client Service Officer
Ondřej Macháč
Client Service Officer
Martina Zapletal
Country Client Experience Head
E-mail: martina.zapletal@citi.com
Client service contact:
Bucharova 2641/14, 158 02 Prague 5 – Stodůlky
Phone: +420 233 061 632
E-mail: citiservice.czech1@citi.com
Jana Nováková
Client Service Lead
Tomáš Mrlík
Senior Client Service Officer
Tereza Tobolová
Client Service Officer
Lenka Charvátová
Client Service Officer
Monika Hlúbiková
Client Service Officer
Client service contact:
Bucharova 2641/14, 158 02 Prague 5 – Stodůlky
Phone: +420 233 061 900
E-mail: ebhelpdesk.czech@citi.com
Michal Ott
DCS Specialist
Janos Zombori
DCS Specialist
Jiří Dušánek
DCS Specialist
The transfer of retail banking products and credit cards of Citibank Europe plc in the Czech Republic to Raiffeisenbank was carried in 2016
If you have any question regarding the product, which have been transferred, pls contact Raiffeisenbank:
Our telephone bankers are available on working days between 9 a.m. and 3 p.m. to provide more information to former retail banking clients of Citibank Europe plc in the Czech Republic on the customer line 233 06 1602 or via email czechretail@citi.com.