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Client Service

The team is ready to assist you from Monday till Friday from 8:30 a.m. till 5:00 p.m. (for credit card assistance 24 hours a day).

Following services are offered:

Client Service for Commercial Banking

Customer line : +420 233 062 566, +420 233 061 530

Šimon Hrabák

Client Service Manager
+420 233 062 737

Zuzana Plassová

Client Service Officer
+420 233 062 767

Lucie Jadrná

Client Service Officer
+420 233 062 576

Ondřej Macháč

Client Service Officer
+420 233 062 566

Client Service for Large Corporate Companies and Subsidiaries of Foreign Multinational Companies

Martina Vančáková

Client Delivery Head
+420 233 061 491

CitiService

Martina Koláčková

Senior Client Service Officer
+420 233 061 846

Jana Nováková

Client Service Officer
+420 233 061 632

Tomáš Mrlík

Client Service Officer
+420 233 061 601

Michal Kolman

Client Service Officer
+420 233 061 361

Electronic Banking Support

Tomáš Határ

Electronic Banking Team Lead CZ&SK
+420 233 061 900

Michal Ott

Senior Electronic Banking Specialist
+420 233 061 900

Janos Zombori

Electronic Banking Specialist
+420 233 061 900

Jiří Dušánek

Electronic Banking Specialist
+420 233 061 900


Former consumer banking customers of Citibank Europe plc

The transfer of retail banking products and credit cards of Citibank Europe plc in the Czech Republic to Raiffeisenbank was carried in 2016

If you have any questions related to the transferred products, please contact Raiffeisenbank:

Our telephone bankers are available on working days between 9 a.m. and 3 p.m. to provide more information to former retail banking clients of Citibank Europe plc in the Czech Republic on the customer lines 233 06 1602 and 233 06 1307 or via email retailcustomerservice@citi.com.