Client Service

The team is ready to assist you from Monday till Friday from 8:30 a.m. till 5:00 p.m.

Following services are offered:

• Support when making your payments
• Information about account balances and operations
• Information about product offers
• Easy access to Citibank experts and specialists
• Investigation of client complaints
• Solution of internet banking issues

Client Service for Commercial Banking

Client service contact:

Radlická 365/154, 158 00 Prague - Radlice
E-mail: smeservis@citi.com

Client Service for Large Corporate Companies and Subsidiaries of Foreign Multinational Companies

CitiService

Client service contact:

Radlická 365/154, 158 00 Prague - Radlice
E-mail: citiservice.czech1@citi.com

Digital Client Support

Client service contact:

Radlická 365/154, 158 00 Prague - Radlice
Phone: +420 233 061 900
E-mail: ebhelpdesk.czech@citi.com