Citi Service

Transforming the service experience to make it faster and more efficient.


Fast access

In the accelerated world of global business, companies need fast access to accurate information.


Empowering clients

Citi’s redesigned service experience will accelerate the resolution of inquiries and empower clients with digital tools and access to real-time data.


Proactive service

Delivering a more proactive, advisory service experience will help clients achieve strategic goals and grow their business.

Find out how Citi is leveraging innovative technologies to transform and accelerate the service experience.

Theater Mode

Service teams provide global support with local expertise

Supported by our global network of 98 markets, Citi Service staff are located in 109 cities and 71 countries. With an on-the-ground presence in local and regional markets, Citi can meet client needs with greater speed and efficiency.