Citi Service

Transforming the service experience to make it faster and more efficient.

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Fast access

In the accelerated world of global business, companies need fast access to accurate information.

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Empowering clients

Citi’s redesigned service experience will accelerate the resolution of inquiries and empower clients with digital tools and access to real-time data.

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Proactive service

Delivering a more proactive, advisory service experience will help clients achieve strategic goals and grow their business.

Find out how Citi is leveraging innovative technologies to transform and accelerate the service experience.

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Service teams provide global support with local expertise

Supported by our global network of 98 markets, Citi Service staff are located in 109 cities and 71 countries. With an on-the-ground presence in local and regional markets, Citi can meet client needs with greater speed and efficiency.