Citi® Payment Insights provides payment status updates in via a visual tracker, making payment tracking as simple as tracking a package, all through the power of SWIFT gpi and Big Data. The solution applies to multiple payment methods such as Wire, ACH, WorldLink, Instant Payments, Citi Network Instant Payments, Payments into Cards, and Digital Wallets.
Citi Payment Insights is an intuitive solution designed to provide 360-degree control over your payments experience with the ability to view audit trails, returned, rejected and incoming payments, generate proof of payment letters with SWIFT messages, and take actions like recalling or returning payments. The solution can be accessed through CitiDirect®, CitiConnect® for Files, SWIFT, and API.
This demonstration of Citi Payment Insights provides an overview of the solution, including how to take key actions such as track a payment, proof of payment and audit trail.