Citi has been providing high-quality Automated Clearing House (ACH) Payment and Receivables Solutions to our clients for over two decades. We offer a full range of solutions that include the collection of consumer payments via the telephone, Internet or check-to-ACH conversion, as well as payments to employees and vendors.
ACH can streamline your payments and receivables processes for:
When you use ACH to make payments to employees and vendors, your company will benefit from:
By using ACH to receive payments from customers, your company will benefit from:
With either solution, you also enjoy a higher level of security. Client files come to Citi through our Automated Transmission Services.
Learn about the benefits of a multi-product solution that's customized for your specific North American or global payment needs.
Citi's newest solution, CitiDirect ACH, simplifies and automates the complex ACH review and approval process with capabilities that provide enhanced transparency, control and usability.
Citi's enhanced web-based solution was specifically designed to provide you with the tools and information you need — when you need it. CitiDirect ACH enables users to access, navigate and manage ACH Debit transactions in Citi's secure online environment quickly and easily.
Accessed through the CitiDirect Online Banking portal, CitiDirect-ACH provides dual approval to mitigate fraud and reduce the costs and inefficiencies associated with inadvertently approving or rejecting ACH Debit payments.
With CitiDirect-ACH, users can set customized ACH Debit Filters and notifications to monitor and control ACH Debit transactions more effectively. In addition, advanced capabilities enable users to adjust system settings and controls in real-time to address evolving organizational needs.
To preemptively reduce your exposure to fraud, Citi administers and manages an ACH Debit Block service that automatically returns all ACH Debits, preventing them from posting to your account.
Citi's ACH Debit Filter service enables you to create, maintain and update Electronic Payment Authorizations (EPA) to filter and identify ACH Debit transactions that are approved to post to your account. Users can create, change, and delete Electronic Payment Authorizations for all accounts set up with ACH Debit Block.
Electronic Payment Authorizations identify ACH Debit transactions by Originator (Company Identification); however, the advanced functionality of Citi's ACH Debit Filters enables you to further customize the filters using additional authorization criteria including:
Citi's ACH Positive Pay service provides you with an additional opportunity to review ACH Debit transactions that have been rejected as a result of an ACH Debit Block and/or an ACH Debit Filter. Using this solution, you can review the transaction, decide if it should be paid or returned to the originating bank, and even create a new ACH Debit Filter to authorize future transactions. This new enhancement offers several key benefits to ensure your organization avoids the burden and costs associated with inadvertently rejecting ACH Debit payments.
Citi's ACH Warehouse Inquiry feature enables users to query Citi's ACH database for ACH transactions. This feature provides access to additional transaction information including remittance details.
Citi's ACH Control Total Verification feature provides an alternative method of entering File Control Totals for ACH Origination. Using this feature, users can submit approved transaction totals which will be used to verify the ACH file totals on the file received by Citi. If the file values received by Citi match the approved transaction totals, Citi will submit the file for straight-through processing. If the file values received by Citi do not match the approved transaction totals, Citi will notify you of the exception and work with you to resolve the discrepancy. New functionality for Citi ACH Control Total Verification enables users to submit the approved transaction totals (Total Debit Dollar Amount and Total Credit Dollar Amount for ACH Origination files) directly into the CitiDirect® Online Banking portal. This enhancement enables users to save time and dynamically manage ACH Origination files at the user's convenience. Citi will also continue to offer its standard voice response system to submit approved transaction totals over the phone (should users prefer to use that method).
The enhanced application security and entitlements offered through CitiDirect ACH enables organizations to control access to transaction details with customized User Groups. In addition to controlling access to transaction information, User Group entitlements can also be used to determine which users can modify and set ACH Debit Filters, which users receive email notifications and which users can reject or accept exception transactions.
CitiDirect users must be entitled to access this application. Once entitled, users can access CitiDirect-ACH using their CitiDirect log in credentials.
Automated Clearing House (ACH) Payments –
The U.S. payment landscape is going through significant transformation. High-volume, low-dollar consumer and business payments are typically made via ACH (with settlement either next day or same day), though checks still hold a share of business-to-business payments. Instant payments, launched in 2017 via The Clearing House’s RTP system, was the first new payment scheme in the U.S. in 40 years, and is expected to grow in usage over time. Other emerging networks and alternate payment methods, such as Zelle, Venmo, and PayPal are also proliferating for consumer payments. Larger-dollar, lower-volume same-day payments are usually routed through the same-day transfer systems, such as Fedwire and The Clearing House for Interbank Payment System (CHIPS). In the U.S., access to clearing and settlement systems is typically limited to financial institutions only.
High-volume, low-dollar payments historically have had longer settlement times and are typically made via ACH (Same or Next Day Value), the check clearing systems or eventually Instant Payment methods.
A NACHA member since 1986, Citi processes ACH for 6,000+ clients. We offer industry leadership with a large market share:
ACH Application Security and Entitlements
The enhanced application security and entitlements offered through CitiDirect-ACH enable Citi clients to control access to transaction details with customized User Groups. In addition to controlling access to transaction information, user group entitlements can also be used by Citi clients to determine which users can:
CitiDirect-ACH Safety and Fraud Mitigation Features – CitiDirect-ACH is Citi’s solution that simplifies and automates the complex ACH review and approval process with capabilities designed to provide enhanced transparency, control, and usability.
Transparency: Enables users to access, navigate and manage ACH Debit transactions in Citi’s secure online environment quickly and easily.
Control: Accessed through the CitiDirect online banking portal, CitiDirect-ACH provides dual approval in an effort to mitigate fraud and may help to reduce the costs and inefficiencies associated with inadvertently approving or rejecting ACH debit payments and when adding/deleting/modifying filters.
Usability: CitiDirect-ACH, allows clients to dynamically set customized ACH debit filters and notifications to monitor and control ACH Debit transactions more effectively. CitiDirect-ACH provides users with the ability to adjust settings and controls in real-time so organizations can continue to refine system settings to better meet organizational needs.
Key Services Provided via CitiDirect-ACH:
Debit / Credit Block Filters Service | Unauthorized Debit / Credit Protection
Citi enables clients to prevent unauthorized ACH debits and credits to their accounts through our ACH Debit / Credit Block and Filters Services.
Since reconciling your account(s) daily is advisable but may not always be possible, Citi recommends that clients implement an ACH debit block on their U.S. Citibank N.A. account(s). Although the majority of ACH transactions are legitimate, an ACH debit block can help reduce the potential for unauthorized, fraudulent and/or erroneous ACH debits.
Additionally, an ACH debit block is a value-add option when it comes to US ACH returns as they will process automatically versus manually and it may help alleviate processing delays.
It is the responsibility of the Receiver (your organization) to reconcile your U.S accounts on a daily basis and reject any ACH payments deemed by you to be unauthorized or improper by notifying your Citi customer service representative immediately should you find any such transaction.
Please contact your Citi Service Representative on how to be set up for US ACH Debit/Credit Block and Filter Services.