Citi® Training Series
DoD Travel

DoD APC Onsite Training Request Form
Sign Up Now

Welcome to the Citi Training Series website for DoD Travel training! Please find the schedule for upcoming webinar, classroom, and onsite sessions below. These sessions are open to all DoD APCs. Click on the sessions titles for a course description.

To register, simply log into CitiManager® and access the Citi® Learning Center from the Web Tools icon. Click here and navigate to page 7 for detailed instructions.

Department of Defense Travel SmartPay® Training Sessions

In order to allow time to login, classes are scheduled to open 15 minutes prior to actual session start time. For example: a class scheduled at 12:45 PM ET will start at 1:00 PM ET.

Date Time Description
Wednesday, January 18, 2023 1:45 PM ET - 3:30 PM ET This class provides an overview of APC responsibilities and program management for DoD APCs. Topics that will be covered include APC roles and responsibilities, delinquency management, reduced payment plan, account reinstatement, mission critical, account upgrades, and do not strand policy.
Friday, January 27, 2023 2:45 PM ET - 4:30 PM ET This class provides an overview of APC responsibilities and program management for DoD APCs. Topics that will be covered include APC roles and responsibilities, delinquency management, reduced payment plan, account reinstatement, mission critical, account upgrades, and do not strand policy.
Thursday, February 2, 2023 7:45 PM ET - 9:30 PM ET This class provides an overview of APC responsibilities and program management for DoD APCs. Topics that will be covered include APC roles and responsibilities, delinquency management, reduced payment plan, account reinstatement, mission critical, account upgrades, and do not strand policy.
Thursday, February 16, 2023 10:45 AM ET - 12:30 PM ET This class provides an overview of APC responsibilities and program management for DoD APCs. Topics that will be covered include APC roles and responsibilities, delinquency management, reduced payment plan, account reinstatement, mission critical, account upgrades, and do not strand policy.
Wednesday, March 1, 2023 8:45 AM ET - 10:30 AM ET This class provides an overview of APC responsibilities and program management for DoD APCs. Topics that will be covered include APC roles and responsibilities, delinquency management, reduced payment plan, account reinstatement, mission critical, account upgrades, and do not strand policy.
Thursday, March 16, 2023 11:45 AM ET - 1:30 PM ET This class provides an overview of APC responsibilities and program management for DoD APCs. Topics that will be covered include APC roles and responsibilities, delinquency management, reduced payment plan, account reinstatement, mission critical, account upgrades, and do not strand policy.
Date Time Description
Friday, January 13, 2023 11:45 AM ET - 1:30 PM ET During this session you will be introduced to the core functionalities related to your role as an APC. Some topics included are searching for card accounts, account maintenance, and creating a new user profile. This course is open to all DoD APCs.
Wednesday, January 25, 2023 1:45 PM ET - 3:30 PM ET During this session you will be introduced to the core functionalities related to your role as an APC. Some topics included are searching for card accounts, account maintenance, and creating a new user profile. This course is open to all DoD APCs.
Wednesday, February 1, 2023 11:45 AM ET - 1:30 PM ET During this session you will be introduced to the core functionalities related to your role as an APC. Some topics included are searching for card accounts, account maintenance, and creating a new user profile. This course is open to all DoD APCs.
Monday, February 27, 2023 7:45 PM ET - 9:30 PM ET During this session you will be introduced to the core functionalities related to your role as an APC. Some topics included are searching for card accounts, account maintenance, and creating a new user profile. This course is open to all DoD APCs.
Friday, March 3, 2023 10:45 AM ET - 12:30 PM ET During this session you will be introduced to the core functionalities related to your role as an APC. Some topics included are searching for card accounts, account maintenance, and creating a new user profile. This course is open to all DoD APCs.
Monday, March 20, 2023 9:45 AM ET - 11:30 AM ET During this session you will be introduced to the core functionalities related to your role as an APC. Some topics included are searching for card accounts, account maintenance, and creating a new user profile. This course is open to all DoD APCs.
Date Time Description
Thursday, January 19, 2023 1:45 PM ET - 3:30 PM ET This course will provide a detailed look at the individual online application, how the status of each can be reviewed, and how to view the details of each request. This course is open to all DoD APCs.
Friday, January 27, 2023 11:45 AM ET - 1:30 PM ET This course will provide a detailed look at the individual online application, how the status of each can be reviewed, and how to view the details of each request. This course is open to all DoD APCs.
Monday, February 6, 2023 1:45 PM ET - 3:30 PM ET This course will provide a detailed look at the individual online application, how the status of each can be reviewed, and how to view the details of each request. This course is open to all DoD APCs.
Friday, February 24, 2023 10:45 AM ET - 12:30 PM ET This course will provide a detailed look at the individual online application, how the status of each can be reviewed, and how to view the details of each request. This course is open to all DoD APCs.
Thursday, March 9, 2023 7:45 PM ET - 9:30 PM ET This course will provide a detailed look at the individual online application, how the status of each can be reviewed, and how to view the details of each request. This course is open to all DoD APCs.
Wednesday, March 29, 2023 8:45 AM ET - 10:30 AM ET This course will provide a detailed look at the individual online application, how the status of each can be reviewed, and how to view the details of each request. This course is open to all DoD APCs.
Date Time Description
Thursday, January 19, 2023 7:45 PM ET - 9:30 PM ET This course is intended for all APCs and will highlight the core DoD reports that are run monthly. During this session you will learn how to edit and maintain these reports using reporting features. This course is open to all DoD APCs.
Tuesday, January 24, 2023 11:45 AM ET - 1:30 PM ET This course is intended for all APCs and will highlight the core DoD reports that are run monthly. During this session you will learn how to edit and maintain these reports using reporting features. This course is open to all DoD APCs.
Wednesday, February 1, 2023 10:45 AM ET - 12:30 PM ET This course is intended for all APCs and will highlight the core DoD reports that are run monthly. During this session you will learn how to edit and maintain these reports using reporting features. This course is open to all DoD APCs.
Monday, February 27, 2023 1:45 PM ET - 3:30 PM ET This course is intended for all APCs and will highlight the core DoD reports that are run monthly. During this session you will learn how to edit and maintain these reports using reporting features. This course is open to all DoD APCs.
Wednesday, March 1, 2023 11:45 AM ET - 1:30 PM ET This course is intended for all APCs and will highlight the core DoD reports that are run monthly. During this session you will learn how to edit and maintain these reports using reporting features. This course is open to all DoD APCs.
Wednesday, March 15, 2023 1:45 PM ET - 3:30 PM ET This course is intended for all APCs and will highlight the core DoD reports that are run monthly. During this session you will learn how to edit and maintain these reports using reporting features. This course is open to all DoD APCs.
Date Time Description
Monday, January 23, 2023 7:45 PM ET - 9:30 PM ET This course provides details about the web-based data-mining tool Visa IntelliLink Compliance Management. This tool can categorize transactions as valid, misuse, abuse, and/or fraud. It also allows you to start an audit workflow to determine if a transaction was misuse/abuse/fraud. This course will also speak to the different roles in Visa IntelliLink Compliance Management that determine the access rights for each user. This course is recommended for those APCs who currently use, or will use, Visa IntelliLink.
Thursday, February 2, 2023 10:45 AM ET - 12:30 PM ET This course provides details about the web-based data-mining tool Visa IntelliLink Compliance Management. This tool can categorize transactions as valid, misuse, abuse, and/or fraud. It also allows you to start an audit workflow to determine if a transaction was misuse/abuse/fraud. This course will also speak to the different roles in Visa IntelliLink Compliance Management that determine the access rights for each user. This course is recommended for those APCs who currently use, or will use, Visa IntelliLink.
Monday, February 27, 2023 10:45 AM ET - 12:30 PM ET This course provides details about the web-based data-mining tool Visa IntelliLink Compliance Management. This tool can categorize transactions as valid, misuse, abuse, and/or fraud. It also allows you to start an audit workflow to determine if a transaction was misuse/abuse/fraud. This course will also speak to the different roles in Visa IntelliLink Compliance Management that determine the access rights for each user. This course is recommended for those APCs who currently use, or will use, Visa IntelliLink.
Thursday, March 9, 2023 1:45 PM ET - 3:30 PM ET This course provides details about the web-based data-mining tool Visa IntelliLink Compliance Management. This tool can categorize transactions as valid, misuse, abuse, and/or fraud. It also allows you to start an audit workflow to determine if a transaction was misuse/abuse/fraud. This course will also speak to the different roles in Visa IntelliLink Compliance Management that determine the access rights for each user. This course is recommended for those APCs who currently use, or will use, Visa IntelliLink.

In Person CitiManager End-to-End Training

Date Time Description
Wednesday, January 18, 2023 8:00 AM ET - 5:00 PM ET Training consists of an 8-hour hands-on classroom session with intermittent breaks, and including a one-hour scheduled lunch. Participants will learn the basics of operating and navigating CitiManager, Transaction Management, and CitiManager Reporting. All participants are encouraged to interact with our Training Specialists, and fully participate in classroom discussions. This course will cover basic Citibank Reporting - including scheduling reports and report editing. We will also cover card management functions, including card activation/deactivation, opening and closing accounts, account transfers, credit and cash limit maintenance and a host of other functions.
Wednesday, February 22, 2023 8:00 AM ET - 5:00 PM ET Training consists of an 8-hour hands-on classroom session with intermittent breaks, and including a one-hour scheduled lunch. Participants will learn the basics of operating and navigating CitiManager, Transaction Management, and CitiManager Reporting. All participants are encouraged to interact with our Training Specialists, and fully participate in classroom discussions. This course will cover basic Citibank Reporting - including scheduling reports and report editing. We will also cover card management functions, including card activation/deactivation, opening and closing accounts, account transfers, credit and cash limit maintenance and a host of other functions.
Wednesday, March 8, 2023 8:00 AM ET - 5:00 PM ET Training consists of an 8-hour hands-on classroom session with intermittent breaks, and including a one-hour scheduled lunch. Participants will learn the basics of operating and navigating CitiManager, Transaction Management, and CitiManager Reporting. All participants are encouraged to interact with our Training Specialists, and fully participate in classroom discussions. This course will cover basic Citibank Reporting - including scheduling reports and report editing. We will also cover card management functions, including card activation/deactivation, opening and closing accounts, account transfers, credit and cash limit maintenance and a host of other functions.

In Person Visa IntelliLink Training

Date Time Description
Thursday, January 19, 2023 8:00 AM ET - 5:00 PM ET A powerful new performance management tool to analyze information better, faster, and more easily Visa understands that managing and administering a government payment program can be time-consuming and tedious. That’s why we developed Visa IntelliLink Compliance Management, an intuitive, web-based information-services application that lets you work smarter and more productively. This innovative solution allows easy, convenient access to information that can improve misuse detection and management, enable more effective sourcing, and improve program management efficiency.
Thursday, February 23, 2023 8:00 AM ET - 5:00 PM ET A powerful new performance management tool to analyze information better, faster, and more easily Visa understands that managing and administering a government payment program can be time-consuming and tedious. That’s why we developed Visa IntelliLink Compliance Management, an intuitive, web-based information-services application that lets you work smarter and more productively. This innovative solution allows easy, convenient access to information that can improve misuse detection and management, enable more effective sourcing, and improve program management efficiency.
Thursday, March 9, 2023 8:00 AM ET - 5:00 PM ET A powerful new performance management tool to analyze information better, faster, and more easily Visa understands that managing and administering a government payment program can be time-consuming and tedious. That’s why we developed Visa IntelliLink Compliance Management, an intuitive, web-based information-services application that lets you work smarter and more productively. This innovative solution allows easy, convenient access to information that can improve misuse detection and management, enable more effective sourcing, and improve program management efficiency.