DoD APC Onsite Training Request Form
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Welcome to the Citi Training Series website for DoD Travel training! Please find the schedule for upcoming webinar, classroom, and onsite sessions below. These sessions are open to all DoD APCs. Click on the sessions titles for a course description.
To register, simply log into CitiManager® and access the Citi® Learning Center from the Web Tools icon. Click here and navigate to page 7 for detailed instructions.
In order to allow time to login, classes are scheduled to open 15 minutes prior to actual session start time. For example: a class scheduled at 12:45 PM ET will start at 1:00 PM ET.
| Date | Time | Description |
|---|---|---|
| Tuesday, March 5, 2024 | 1:45 PM ET - 3:30 PM ET | This class provides an overview of APC responsibilities and program management for DoD APCs. Topics that will be covered include APC roles and responsibilities, delinquency management, reduced payment plan, account reinstatement, mission critical, account upgrades, and do not strand policy. |
| Wednesday, March 27, 2024 | 9:45 AM ET - 11:30 AM ET | This class provides an overview of APC responsibilities and program management for DoD APCs. Topics that will be covered include APC roles and responsibilities, delinquency management, reduced payment plan, account reinstatement, mission critical, account upgrades, and do not strand policy. |
| Wednesday, April 3, 2024 | 9:45 AM ET - 11:30 AM ET | This class provides an overview of APC responsibilities and program management for DoD APCs. Topics that will be covered include APC roles and responsibilities, delinquency management, reduced payment plan, account reinstatement, mission critical, account upgrades, and do not strand policy. |
| Tuesday, April 16, 2024 | 2:45 PM ET - 4:30 PM ET | This class provides an overview of APC responsibilities and program management for DoD APCs. Topics that will be covered include APC roles and responsibilities, delinquency management, reduced payment plan, account reinstatement, mission critical, account upgrades, and do not strand policy. |
| Tuesday, May 7, 2024 | 7:45 PM ET - 9:30 PM ET | This class provides an overview of APC responsibilities and program management for DoD APCs. Topics that will be covered include APC roles and responsibilities, delinquency management, reduced payment plan, account reinstatement, mission critical, account upgrades, and do not strand policy. |
| Wednesday, May 15, 2024 | 10:45 AM ET - 12:30 PM ET | This class provides an overview of APC responsibilities and program management for DoD APCs. Topics that will be covered include APC roles and responsibilities, delinquency management, reduced payment plan, account reinstatement, mission critical, account upgrades, and do not strand policy. |
| Wednesday, June 5, 2024 | 1:45 PM ET - 3:30 PM ET | This class provides an overview of APC responsibilities and program management for DoD APCs. Topics that will be covered include APC roles and responsibilities, delinquency management, reduced payment plan, account reinstatement, mission critical, account upgrades, and do not strand policy. |
| Thursday, June 27, 2024 | 9:45 AM ET - 11:30 AM ET | This class provides an overview of APC responsibilities and program management for DoD APCs. Topics that will be covered include APC roles and responsibilities, delinquency management, reduced payment plan, account reinstatement, mission critical, account upgrades, and do not strand policy. |
| Date | Time | Description |
|---|---|---|
| Tuesday, March 5, 2024 | 8:45 AM ET - 10:30 AM ET | During this session you will be introduced to the core functionalities related to your role as an APC. Some topics included are searching for card accounts, account maintenance, and creating a new user profile. This course is open to all DoD APCs. |
| Wednesday, March 27, 2024 | 2:45 PM ET - 4:30 PM ET | During this session you will be introduced to the core functionalities related to your role as an APC. Some topics included are searching for card accounts, account maintenance, and creating a new user profile. This course is open to all DoD APCs. |
| Thursday, April 4, 2024 | 1:45 PM ET - 3:30 PM ET | During this session you will be introduced to the core functionalities related to your role as an APC. Some topics included are searching for card accounts, account maintenance, and creating a new user profile. This course is open to all DoD APCs. |
| Wednesday, April 24, 2024 | 2:45 PM ET - 4:30 PM ET | During this session you will be introduced to the core functionalities related to your role as an APC. Some topics included are searching for card accounts, account maintenance, and creating a new user profile. This course is open to all DoD APCs. |
| Monday, May 13, 2024 | 7:45 PM ET - 9:30 PM ET | During this session you will be introduced to the core functionalities related to your role as an APC. Some topics included are searching for card accounts, account maintenance, and creating a new user profile. This course is open to all DoD APCs. |
| Monday, May 20, 2024 | 11:45 AM ET - 1:30 PM ET | During this session you will be introduced to the core functionalities related to your role as an APC. Some topics included are searching for card accounts, account maintenance, and creating a new user profile. This course is open to all DoD APCs. |
| Wednesday, June 5, 2024 | 8:45 AM ET - 10:30 AM ET | During this session you will be introduced to the core functionalities related to your role as an APC. Some topics included are searching for card accounts, account maintenance, and creating a new user profile. This course is open to all DoD APCs. |
| Thursday, June 27, 2024 | 2:45 PM ET - 4:30 PM ET | During this session you will be introduced to the core functionalities related to your role as an APC. Some topics included are searching for card accounts, account maintenance, and creating a new user profile. This course is open to all DoD APCs. |
| Date | Time | Description |
|---|---|---|
| Monday, March 11, 2024 | 1:45 PM ET - 3:30 PM ET | This course will provide a detailed look at the individual online application, how the status of each can be reviewed, and how to view the details of each request. This course is open to all DoD APCs. |
| Wednesday, March 20, 2024 | 7:45 PM ET - 9:30 PM ET | This course will provide a detailed look at the individual online application, how the status of each can be reviewed, and how to view the details of each request. This course is open to all DoD APCs. |
| Monday, April 8, 2024 | 2:45 PM ET - 4:30 PM ET | This course will provide a detailed look at the individual online application, how the status of each can be reviewed, and how to view the details of each request. This course is open to all DoD APCs. |
| Thursday, April 18, 2024 | 9:45 AM ET - 11:30 AM ET | This course will provide a detailed look at the individual online application, how the status of each can be reviewed, and how to view the details of each request. This course is open to all DoD APCs. |
| Monday, May 6, 2024 | 2:45 PM ET - 4:30 PM ET | This course will provide a detailed look at the individual online application, how the status of each can be reviewed, and how to view the details of each request. This course is open to all DoD APCs. |
| Tuesday, May 21, 2024 | 1:45 PM ET - 3:30 PM ET | This course will provide a detailed look at the individual online application, how the status of each can be reviewed, and how to view the details of each request. This course is open to all DoD APCs. |
| Tuesday, June 11, 2024 | 1:45 PM ET - 3:30 PM ET | This course will provide a detailed look at the individual online application, how the status of each can be reviewed, and how to view the details of each request. This course is open to all DoD APCs. |
| Thursday, June 20, 2024 | 7:45 PM ET - 9:30 PM ET | This course will provide a detailed look at the individual online application, how the status of each can be reviewed, and how to view the details of each request. This course is open to all DoD APCs. |
| Date | Time | Description |
|---|---|---|
| Monday, March 4, 2024 | 10:45 AM ET - 12:30 PM ET | This course is intended for all APCs and will highlight the core DoD reports that are run monthly. During this session you will learn how to edit and maintain these reports using reporting features. This course is open to all DoD APCs. |
| Wednesday, March 27, 2024 | 1:45 PM ET - 3:30 PM ET | This course is intended for all APCs and will highlight the core DoD reports that are run monthly. During this session you will learn how to edit and maintain these reports using reporting features. This course is open to all DoD APCs. |
| Thursday, April 4, 2024 | 8:45 AM ET - 10:30 AM ET | This course is intended for all APCs and will highlight the core DoD reports that are run monthly. During this session you will learn how to edit and maintain these reports using reporting features. This course is open to all DoD APCs. |
| Friday, April 26, 2024 | 2:45 PM ET - 4:30 PM ET | This course is intended for all APCs and will highlight the core DoD reports that are run monthly. During this session you will learn how to edit and maintain these reports using reporting features. This course is open to all DoD APCs. |
| Monday, May 6, 2024 | 7:45 PM ET - 9:30 PM ET | This course is intended for all APCs and will highlight the core DoD reports that are run monthly. During this session you will learn how to edit and maintain these reports using reporting features. This course is open to all DoD APCs. |
| Wednesday, May 29, 2024 | 10:45 AM ET - 12:30 PM ET | This course is intended for all APCs and will highlight the core DoD reports that are run monthly. During this session you will learn how to edit and maintain these reports using reporting features. This course is open to all DoD APCs. |
| Tuesday, June 4, 2024 | 10:45 AM ET - 12:30 PM ET | This course is intended for all APCs and will highlight the core DoD reports that are run monthly. During this session you will learn how to edit and maintain these reports using reporting features. This course is open to all DoD APCs. |
| Thursday, June 27, 2024 | 1:45 PM ET - 3:30 PM ET | This course is intended for all APCs and will highlight the core DoD reports that are run monthly. During this session you will learn how to edit and maintain these reports using reporting features. This course is open to all DoD APCs. |
| Date | Time | Description |
|---|---|---|
| Thursday, March 14, 2024 | 7:45 PM ET - 9:30 PM ET | This course provides details about the web-based data-mining tool Visa IntelliLink Compliance Management. This tool can categorize transactions as valid, misuse, abuse, and/or fraud. It also allows you to start an audit workflow to determine if a transaction was misuse/abuse/fraud. This course will also speak to the different roles in Visa IntelliLink Compliance Management that determine the access rights for each user. This course is recommended for those APCs who currently use, or will use, Visa IntelliLink. |
| Friday, April 19, 2024 | 1:45 PM ET - 3:30 PM ET | This course provides details about the web-based data-mining tool Visa IntelliLink Compliance Management. This tool can categorize transactions as valid, misuse, abuse, and/or fraud. It also allows you to start an audit workflow to determine if a transaction was misuse/abuse/fraud. This course will also speak to the different roles in Visa IntelliLink Compliance Management that determine the access rights for each user. This course is recommended for those APCs who currently use, or will use, Visa IntelliLink. |
| Wednesday, May 15, 2024 | 1:45 PM ET - 3:30 PM ET | This course provides details about the web-based data-mining tool Visa IntelliLink Compliance Management. This tool can categorize transactions as valid, misuse, abuse, and/or fraud. It also allows you to start an audit workflow to determine if a transaction was misuse/abuse/fraud. This course will also speak to the different roles in Visa IntelliLink Compliance Management that determine the access rights for each user. This course is recommended for those APCs who currently use, or will use, Visa IntelliLink. |
| Thursday, June 13, 2024 | 7:45 PM ET - 9:30 PM ET | This course provides details about the web-based data-mining tool Visa IntelliLink Compliance Management. This tool can categorize transactions as valid, misuse, abuse, and/or fraud. It also allows you to start an audit workflow to determine if a transaction was misuse/abuse/fraud. This course will also speak to the different roles in Visa IntelliLink Compliance Management that determine the access rights for each user. This course is recommended for those APCs who currently use, or will use, Visa IntelliLink. |
| Date | Time | Description |
|---|---|---|
| Wednesday, Mar 13, 2024 | 8:00 AM ET - 5:00 PM ET | Training consists of an 8-hour hands-on classroom session with intermittent breaks, and including a one-hour scheduled lunch. Participants will learn the basics of operating and navigating CitiManager, Transaction Management, and CitiManager Reporting. All participants are encouraged to interact with our Training Specialists, and fully participate in classroom discussions. This course will cover basic Citibank Reporting - including scheduling reports and report editing. We will also cover card management functions, including card activation/deactivation, opening and closing accounts, account transfers, credit and cash limit maintenance and a host of other functions. |
| Wednesday, April 17, 2024 | 8:00 AM ET - 5:00 PM ET | Training consists of an 8-hour hands-on classroom session with intermittent breaks, and including a one-hour scheduled lunch. Participants will learn the basics of operating and navigating CitiManager, Transaction Management, and CitiManager Reporting. All participants are encouraged to interact with our Training Specialists, and fully participate in classroom discussions. This course will cover basic Citibank Reporting - including scheduling reports and report editing. We will also cover card management functions, including card activation/deactivation, opening and closing accounts, account transfers, credit and cash limit maintenance and a host of other functions. |
| Wednesday, May 22, 2024 | 8:00 AM ET - 5:00 PM ET | Training consists of an 8-hour hands-on classroom session with intermittent breaks, and including a one-hour scheduled lunch. Participants will learn the basics of operating and navigating CitiManager, Transaction Management, and CitiManager Reporting. All participants are encouraged to interact with our Training Specialists, and fully participate in classroom discussions. This course will cover basic Citibank Reporting - including scheduling reports and report editing. We will also cover card management functions, including card activation/deactivation, opening and closing accounts, account transfers, credit and cash limit maintenance and a host of other functions. |
| Wednesday, June 12, 2024 | 8:00 AM ET - 5:00 PM ET | Training consists of an 8-hour hands-on classroom session with intermittent breaks, and including a one-hour scheduled lunch. Participants will learn the basics of operating and navigating CitiManager, Transaction Management, and CitiManager Reporting. All participants are encouraged to interact with our Training Specialists, and fully participate in classroom discussions. This course will cover basic Citibank Reporting - including scheduling reports and report editing. We will also cover card management functions, including card activation/deactivation, opening and closing accounts, account transfers, credit and cash limit maintenance and a host of other functions. |
| Date | Time | Description |
|---|---|---|
| Thursday, Mar 14, 2024 | 8:00 AM ET - 5:00 PM ET | A powerful new performance management tool to analyze information better, faster, and more easily Visa understands that managing and administering a government payment program can be time-consuming and tedious. That’s why we developed Visa IntelliLink Compliance Management, an intuitive, web-based information-services application that lets you work smarter and more productively. This innovative solution allows easy, convenient access to information that can improve misuse detection and management, enable more effective sourcing, and improve program management efficiency. |
| Thursday, April 18, 2024 | 8:00 AM ET - 5:00 PM ET | A powerful new performance management tool to analyze information better, faster, and more easily Visa understands that managing and administering a government payment program can be time-consuming and tedious. That’s why we developed Visa IntelliLink Compliance Management, an intuitive, web-based information-services application that lets you work smarter and more productively. This innovative solution allows easy, convenient access to information that can improve misuse detection and management, enable more effective sourcing, and improve program management efficiency. |
| Thursday, May 23, 2024 | 8:00 AM ET - 5:00 PM ET | A powerful new performance management tool to analyze information better, faster, and more easily Visa understands that managing and administering a government payment program can be time-consuming and tedious. That’s why we developed Visa IntelliLink Compliance Management, an intuitive, web-based information-services application that lets you work smarter and more productively. This innovative solution allows easy, convenient access to information that can improve misuse detection and management, enable more effective sourcing, and improve program management efficiency. |
| Thursday, June 13, 2024 | 8:00 AM ET - 5:00 PM ET | A powerful new performance management tool to analyze information better, faster, and more easily Visa understands that managing and administering a government payment program can be time-consuming and tedious. That’s why we developed Visa IntelliLink Compliance Management, an intuitive, web-based information-services application that lets you work smarter and more productively. This innovative solution allows easy, convenient access to information that can improve misuse detection and management, enable more effective sourcing, and improve program management efficiency. |