GSA SmartPay® & Public Sector

Welcome to the Citi Training Series website! Please find the updated schedule of upcoming, webinar sessions below.

To register, simply log into CitiManager® and access the Citi® Learning Center from the Web Tools tab. Click here for detailed instructions.

GSA SmartPay® & Public Sector

In order to allow time to login, classes open 15 minutes prior to the actual start time. For example: A class scheduled to start at 1:00 PM ET will open at 12:45 PM ET.

Date Start Time Description
Tuesday, June 3, 2025 3:00 p.m. - 4:00 p.m. ET This high level overview of CitiManager includes: basic navigation, reviewing statements and transactions, managing user access, and resources. Not all functionality may apply to your agency’s individual set up.
Wednesday, June 18, 2025 12:00 p.m. - 1:00 p.m. ET This high level overview of CitiManager includes: basic navigation, reviewing statements and transactions, managing user access, and resources. Not all functionality may apply to your agency’s individual set up.
Wednesday, July 9, 20254:00 p.m. - 5:00 p.m. ETThis high level overview of CitiManager includes: basic navigation, reviewing statements and transactions, managing user access, and resources. Not all functionality may apply to your agency’s individual set up.
Thursday, July 24, 202511:00 a.m. - 12:00 p.m. ETThis high level overview of CitiManager includes: basic navigation, reviewing statements and transactions, managing user access, and resources. Not all functionality may apply to your agency’s individual set up.
Thursday, August 7, 202511:00 a.m. - 12:00 p.m. ETThis high level overview of CitiManager includes: basic navigation, reviewing statements and transactions, managing user access, and resources. Not all functionality may apply to your agency’s individual set up.
Wednesday, August 20, 20252:00 p.m. - 3:00 p.m. ETThis high level overview of CitiManager includes: basic navigation, reviewing statements and transactions, managing user access, and resources. Not all functionality may apply to your agency’s individual set up.
Wednesday, September 3, 20253:00 p.m. - 4:00 p.m. ETThis high level overview of CitiManager includes: basic navigation, reviewing statements and transactions, managing user access, and resources. Not all functionality may apply to your agency’s individual set up.
Thursday, September 18, 202512:00 p.m. - 1:00 p.m. ETThis high level overview of CitiManager includes: basic navigation, reviewing statements and transactions, managing user access, and resources. Not all functionality may apply to your agency’s individual set up.
Date Start Time Description
Friday, June 13, 2025 1:00 p.m. - 2:00 p.m. ET This class provides a basic overview of the CitiManager: Reporting system. This includes basic navigation, running a standard report, completing basic edits to the report and subscribing to a report so it will run automatically in the future.
Thursday, June 26, 2025 12:00 p.m. - 1:00 p.m. ET This class provides a basic overview of the CitiManager: Reporting system. This includes basic navigation, running a standard report, completing basic edits to the report and subscribing to a report so it will run automatically in the future.
Tuesday, July 15, 20252:00 p.m. - 3:00 p.m. ETThis class provides a basic overview of the CitiManager: Reporting system. This includes basic navigation, running a standard report, completing basic edits to the report and subscribing to a report so it will run automatically in the future.
Monday, July 28, 202511:00 a.m. - 12:00 p.m. ETThis class provides a basic overview of the CitiManager: Reporting system. This includes basic navigation, running a standard report, completing basic edits to the report and subscribing to a report so it will run automatically in the future.
Tuesday, August 12, 20253:00 p.m. - 4:00 p.m. ETThis class provides a basic overview of the CitiManager: Reporting system. This includes basic navigation, running a standard report, completing basic edits to the report and subscribing to a report so it will run automatically in the future.
Wednesday, August 27, 202511:00 a.m. - 12:00 p.m. ETThis class provides a basic overview of the CitiManager: Reporting system. This includes basic navigation, running a standard report, completing basic edits to the report and subscribing to a report so it will run automatically in the future.
Thursday, September 11, 20251:00 p.m. - 2:00 p.m. ETThis class provides a basic overview of the CitiManager: Reporting system. This includes basic navigation, running a standard report, completing basic edits to the report and subscribing to a report so it will run automatically in the future.
Monday, September 29, 202512:00 p.m. - 1:00 p.m. ETThis class provides a basic overview of the CitiManager: Reporting system. This includes basic navigation, running a standard report, completing basic edits to the report and subscribing to a report so it will run automatically in the future.
Date Start Time Description
Friday, June 6, 2025 12:00 p.m. - 1:00 p.m. ET This class reviews the CitiManager Online Application/Maintenance and Bulk Online Application/Maintenance process in detail to include: setting up a new passcode, uploading a supervisor list and the approval process. This class will also demonstrate how to perform routine online maintenance such as closing an account and increasing the credit limit in CitiManager. Not all functionality may apply to your agency’s individual set up.
Wednesday, June 18, 2025 3:00 p.m. - 4:00 p.m. ET This class reviews the CitiManager Online Application/Maintenance and Bulk Online Application/Maintenance process in detail to include: setting up a new passcode, uploading a supervisor list and the approval process. This class will also demonstrate how to perform routine online maintenance such as closing an account and increasing the credit limit in CitiManager. Not all functionality may apply to your agency’s individual set up.
Wednesday, July 9, 20252:00 p.m. - 3:00 p.m. ETThis class reviews the CitiManager Online Application/Maintenance and Bulk Online Application/Maintenance process in detail to include: setting up a new passcode, uploading a supervisor list and the approval process. This class will also demonstrate how to perform routine online maintenance such as closing an account and increasing the credit limit in CitiManager. Not all functionality may apply to your agency’s individual set up.
Tuesday, July 22, 202510:00 a.m. - 11:00 a.m. ETThis class reviews the CitiManager Online Application/Maintenance and Bulk Online Application/Maintenance process in detail to include: setting up a new passcode, uploading a supervisor list and the approval process. This class will also demonstrate how to perform routine online maintenance such as closing an account and increasing the credit limit in CitiManager. Not all functionality may apply to your agency’s individual set up.
Thursday, August 14, 20259:00 a.m. - 10:00 a.m. ETThis class reviews the CitiManager Online Application/Maintenance and Bulk Online Application/Maintenance process in detail to include: setting up a new passcode, uploading a supervisor list and the approval process. This class will also demonstrate how to perform routine online maintenance such as closing an account and increasing the credit limit in CitiManager. Not all functionality may apply to your agency’s individual set up.
Tuesday, August 26, 20253:00 p.m. - 4:00 p.m. ETThis class reviews the CitiManager Online Application/Maintenance and Bulk Online Application/Maintenance process in detail to include: setting up a new passcode, uploading a supervisor list and the approval process. This class will also demonstrate how to perform routine online maintenance such as closing an account and increasing the credit limit in CitiManager. Not all functionality may apply to your agency’s individual set up.
Tuesday, September 9, 202512:00 p.m. - 1:00 p.m. ETThis class reviews the CitiManager Online Application/Maintenance and Bulk Online Application/Maintenance process in detail to include: setting up a new passcode, uploading a supervisor list and the approval process. This class will also demonstrate how to perform routine online maintenance such as closing an account and increasing the credit limit in CitiManager. Not all functionality may apply to your agency’s individual set up.
Wednesday, September 17, 20253:00 p.m. - 4:00 p.m. ETThis class reviews the CitiManager Online Application/Maintenance and Bulk Online Application/Maintenance process in detail to include: setting up a new passcode, uploading a supervisor list and the approval process. This class will also demonstrate how to perform routine online maintenance such as closing an account and increasing the credit limit in CitiManager. Not all functionality may apply to your agency’s individual set up.
Date Start Time Description
Friday, June 13, 2025 1:00 p.m. - 2:00 p.m. ET Topics that will be covered will be how to add maintain general ledger codes and how to apply them at both the Account and Hierarchy level. Not all functionality may apply to your company's individual set up.
Tuesday, June 24, 2025 11:00 a.m. - 12:00 p.m. ET Topics that will be covered will be how to add maintain general ledger codes and how to apply them at both the Account and Hierarchy level. Not all functionality may apply to your company's individual set up.
Wednesday, July 2, 202510:00 a.m. - 11:00 a.m. ETTopics that will be covered will be how to add maintain general ledger codes and how to apply them at both the Account and Hierarchy level. Not all functionality may apply to your company's individual set up.
Wednesday, July 23, 20251:00 p.m. - 2:00 p.m. ETTopics that will be covered will be how to add maintain general ledger codes and how to apply them at both the Account and Hierarchy level. Not all functionality may apply to your company's individual set up.
Thursday, August 21, 202510:00 a.m. - 11:00 a.m. ETTopics that will be covered will be how to add maintain general ledger codes and how to apply them at both the Account and Hierarchy level. Not all functionality may apply to your company's individual set up.
Thursday, August 28, 20252:00 p.m. - 3:00 p.m. ETTopics that will be covered will be how to add maintain general ledger codes and how to apply them at both the Account and Hierarchy level. Not all functionality may apply to your company's individual set up.
Monday, September 8, 20251:00 p.m. - 2:00 p.m. ETTopics that will be covered will be how to add maintain general ledger codes and how to apply them at both the Account and Hierarchy level. Not all functionality may apply to your company's individual set up.
Wednesday, September 24, 202511:00 a.m. - 12:00 p.m. ETTopics that will be covered will be how to add maintain general ledger codes and how to apply them at both the Account and Hierarchy level. Not all functionality may apply to your company's individual set up.
Date Start Time Description
Thursday, June 5, 2025 12:00 p.m. - 1:00 p.m. ET This class provides an overview of what your Cardholders can do in CitiManager to manage their own account. Topics covered include how to perform card and profile maintenance, view/print a statement, review recent transactions, make a payment and turn on alerts. It also covers how to self-register as a Cardholder, how to reset a password or retrieve a username, and how to access and use the CitiManager Mobile App. Not all functionality may apply to your company's individual set up.
Friday, June 27, 2025 10:00 a.m. - 11:00 a.m. ET This class provides an overview of what your Cardholders can do in CitiManager to manage their own account. Topics covered include how to perform card and profile maintenance, view/print a statement, review recent transactions, make a payment and turn on alerts. It also covers how to self-register as a Cardholder, how to reset a password or retrieve a username, and how to access and use the CitiManager Mobile App. Not all functionality may apply to your company's individual set up.
Monday, July 7, 202511:00 a.m. - 12:00 p.m. ETThis class provides an overview of what your Cardholders can do in CitiManager to manage their own account. Topics covered include how to perform card and profile maintenance, view/print a statement, review recent transactions, make a payment and turn on alerts. It also covers how to self-register as a Cardholder, how to reset a password or retrieve a username, and how to access and use the CitiManager Mobile App. Not all functionality may apply to your company's individual set up.
Monday, July 21, 20251:00 p.m. - 2:00 p.m. ETThis class provides an overview of what your Cardholders can do in CitiManager to manage their own account. Topics covered include how to perform card and profile maintenance, view/print a statement, review recent transactions, make a payment and turn on alerts. It also covers how to self-register as a Cardholder, how to reset a password or retrieve a username, and how to access and use the CitiManager Mobile App. Not all functionality may apply to your company's individual set up.
Tuesday, August 5, 202512:00 p.m. - 1:00 p.m. ETThis class provides an overview of what your Cardholders can do in CitiManager to manage their own account. Topics covered include how to perform card and profile maintenance, view/print a statement, review recent transactions, make a payment and turn on alerts. It also covers how to self-register as a Cardholder, how to reset a password or retrieve a username, and how to access and use the CitiManager Mobile App. Not all functionality may apply to your company's individual set up.
Wednesday, August 27, 20252:00 p.m. - 3:00 p.m. ETThis class provides an overview of what your Cardholders can do in CitiManager to manage their own account. Topics covered include how to perform card and profile maintenance, view/print a statement, review recent transactions, make a payment and turn on alerts. It also covers how to self-register as a Cardholder, how to reset a password or retrieve a username, and how to access and use the CitiManager Mobile App. Not all functionality may apply to your company's individual set up.
Friday, September 5, 202512:00 p.m. - 1:00 p.m. ETThis class provides an overview of what your Cardholders can do in CitiManager to manage their own account. Topics covered include how to perform card and profile maintenance, view/print a statement, review recent transactions, make a payment and turn on alerts. It also covers how to self-register as a Cardholder, how to reset a password or retrieve a username, and how to access and use the CitiManager Mobile App. Not all functionality may apply to your company's individual set up.
Friday, September 26, 202510:00 a.m. - 11:00 a.m. ETThis class provides an overview of what your Cardholders can do in CitiManager to manage their own account. Topics covered include how to perform card and profile maintenance, view/print a statement, review recent transactions, make a payment and turn on alerts. It also covers how to self-register as a Cardholder, how to reset a password or retrieve a username, and how to access and use the CitiManager Mobile App. Not all functionality may apply to your company's individual set up.

In Person CitiManager End-to-End

Date Start Time Description
Thursday, June 12, 2025 8:00 a.m ET - 5:00 p.m ET Training consists of an 8-hour hands-on classroom session with intermittent breaks, and including a one-hour scheduled lunch. Participants will learn the basics of operating and navigating CitiManager, Transaction Management, and CitiManager Reporting. All participants are encouraged to interact with our Training Specialists, and fully participate in classroom discussions. This course will cover basic Citibank Reporting - including scheduling reports and report editing. We will also cover card management functions, including card activation/deactivation, opening and closing accounts, account transfers, credit and cash limit maintenance and a host of other functions.
Wednesday, September 24, 20258:00 a.m ET - 5:00 p.m ETTraining consists of an 8-hour hands-on classroom session with intermittent breaks, and including a one-hour scheduled lunch. Participants will learn the basics of operating and navigating CitiManager, Transaction Management, and CitiManager Reporting. All participants are encouraged to interact with our Training Specialists, and fully participate in classroom discussions. This course will cover basic Citibank Reporting - including scheduling reports and report editing. We will also cover card management functions, including card activation/deactivation, opening and closing accounts, account transfers, credit and cash limit maintenance and a host of other functions.