GSA SmartPay® & Public Sector

Welcome to the Citi Training Series website! Please find the updated schedule of upcoming, webinar sessions below.

To register, simply log into CitiManager® and access the Citi® Learning Center from the Web Tools tab. Click here for detailed instructions.

GSA SmartPay® & Public Sector

In order to allow time to login, classes open 15 minutes prior to the actual start time. For example: A class scheduled to start at 1:00 PM ET will open at 12:45 PM ET.

Date Start Time Description
Tuesday, March 3, 20261:00 p.m. - 2:00 p.m. ETThis high level overview of CitiManager includes: basic navigation, reviewing statements and transactions, managing user access, and resources. Not all functionality may apply to your agency’s individual set up.
Wednesday, March 25, 202612:00 p.m. - 1:00 p.m. ETThis high level overview of CitiManager includes: basic navigation, reviewing statements and transactions, managing user access, and resources. Not all functionality may apply to your agency’s individual set up.
Wednesday, April 8, 20261:00 p.m. - 2:00 p.m. ETThis high level overview of CitiManager includes: basic navigation, reviewing statements and transactions, managing user access, and resources. Not all functionality may apply to your agency's individual set up.
Tuesday, April 21, 202611:00 a.m. - 12:00 p.m. ETThis high level overview of CitiManager includes: basic navigation, reviewing statements and transactions, managing user access, and resources. Not all functionality may apply to your agency's individual set up.
Tuesday, May 12, 202612:00 a.m. - 1:00 p.m. ETThis high level overview of CitiManager includes: basic navigation, reviewing statements and transactions, managing user access, and resources. Not all functionality may apply to your agency's individual set up.
Wednesday, May 27, 20262:00 p.m. - 3:00 p.m. ETThis high level overview of CitiManager includes: basic navigation, reviewing statements and transactions, managing user access, and resources. Not all functionality may apply to your agency's individual set up.
Thursday, June 4, 20261:00 p.m. - 2:00 p.m. ETThis high level overview of CitiManager includes: basic navigation, reviewing statements and transactions, managing user access, and resources. Not all functionality may apply to your agency's individual set up.
Tuesday, June 16, 202612:00 p.m. - 1:00 p.m. ETThis high level overview of CitiManager includes: basic navigation, reviewing statements and transactions, managing user access, and resources. Not all functionality may apply to your agency's individual set up.
Date Start Time Description
Tuesday, March 10, 20261:00 p.m. - 2:00 p.m. ETThis class provides a basic overview of the CitiManager: Reporting system. This includes basic navigation, running a standard report, completing basic edits to the report and subscribing to a report so it will run automatically in the future.
Thursday, March 26, 20263:00 p.m. - 4:00 p.m. ETThis class provides a basic overview of the CitiManager: Reporting system. This includes basic navigation, running a standard report, completing basic edits to the report and subscribing to a report so it will run automatically in the future.
Wednesday, April 8, 20261:00 p.m. - 2:00 p.m. ETThis class provides a basic overview of the CitiManager: Reporting system. This includes basic navigation, running a standard report, completing basic edits to the report and subscribing to a report so it will run automatically in the future.
Tuesday, April 21, 202610:00 a.m. - 11:00 p.m. ETThis class provides a basic overview of the CitiManager: Reporting system. This includes basic navigation, running a standard report, completing basic edits to the report and subscribing to a report so it will run automatically in the future.
Tuesday, May 5, 20263:00 p.m. - 4:00 p.m. ETThis class provides a basic overview of the CitiManager: Reporting system. This includes basic navigation, running a standard report, completing basic edits to the report and subscribing to a report so it will run automatically in the future.
Monday, May 18, 202611:00 a.m. - 12:00 p.m. ETThis class provides a basic overview of the CitiManager: Reporting system. This includes basic navigation, running a standard report, completing basic edits to the report and subscribing to a report so it will run automatically in the future.
Wednesday, June 10, 20261:00 p.m. - 2:00 p.m. ETThis class provides a basic overview of the CitiManager: Reporting system. This includes basic navigation, running a standard report, completing basic edits to the report and subscribing to a report so it will run automatically in the future.
Thursday, June 25, 20263:00 p.m. - 4:00 p.m. ETThis class provides a basic overview of the CitiManager: Reporting system. This includes basic navigation, running a standard report, completing basic edits to the report and subscribing to a report so it will run automatically in the future.
Date Start Time Description
Tuesday, March 10, 202612:00 p.m. - 1:00 p.m. ETThis class reviews the CitiManager Online Application/Maintenance and Bulk Online Application/Maintenance process in detail to include: setting up a new passcode, uploading a supervisor list and the approval process. This class will also demonstrate how to perform routine online maintenance such as closing an account and increasing the credit limit in CitiManager. Not all functionality may apply to your agency’s individual set up.
Wednesday, March 25, 20263:00 p.m. - 4:00 p.m. ETThis class reviews the CitiManager Online Application/Maintenance and Bulk Online Application/Maintenance process in detail to include: setting up a new passcode, uploading a supervisor list and the approval process. This class will also demonstrate how to perform routine online maintenance such as closing an account and increasing the credit limit in CitiManager. Not all functionality may apply to your agency’s individual set up.
Tuesday, April 7, 20262:00 p.m. - 3:00 p.m. ETThis class reviews the CitiManager Online Application/Maintenance and Bulk Online Application/Maintenance process in detail to include: setting up a new passcode, uploading a supervisor list and the approval process. This class will also demonstrate how to perform routine online maintenance such as closing an account and increasing the credit limit in CitiManager. Not all functionality may apply to your agency's individual set up.
Thursday, April 23, 202610:00 a.m. - 11:00 a.m. ETThis class reviews the CitiManager Online Application/Maintenance and Bulk Online Application/Maintenance process in detail to include: setting up a new passcode, uploading a supervisor list and the approval process. This class will also demonstrate how to perform routine online maintenance such as closing an account and increasing the credit limit in CitiManager. Not all functionality may apply to your agency's individual set up.
Monday, May 4, 20262:00 p.m. - 3:00 p.m. ETThis class reviews the CitiManager Online Application/Maintenance and Bulk Online Application/Maintenance process in detail to include: setting up a new passcode, uploading a supervisor list and the approval process. This class will also demonstrate how to perform routine online maintenance such as closing an account and increasing the credit limit in CitiManager. Not all functionality may apply to your agency's individual set up.
Monday, May 18, 20263:00 p.m. - 4:00 p.m. ETThis class reviews the CitiManager Online Application/Maintenance and Bulk Online Application/Maintenance process in detail to include: setting up a new passcode, uploading a supervisor list and the approval process. This class will also demonstrate how to perform routine online maintenance such as closing an account and increasing the credit limit in CitiManager. Not all functionality may apply to your agency's individual set up.
Wednesday, June 10, 202612:00 p.m. - 1:00 p.m. ETThis class reviews the CitiManager Online Application/Maintenance and Bulk Online Application/Maintenance process in detail to include: setting up a new passcode, uploading a supervisor list and the approval process. This class will also demonstrate how to perform routine online maintenance such as closing an account and increasing the credit limit in CitiManager. Not all functionality may apply to your agency's individual set up.
Thursday, June 25, 20263:00 p.m. - 4:00 p.m. ETThis class reviews the CitiManager Online Application/Maintenance and Bulk Online Application/Maintenance process in detail to include: setting up a new passcode, uploading a supervisor list and the approval process. This class will also demonstrate how to perform routine online maintenance such as closing an account and increasing the credit limit in CitiManager. Not all functionality may apply to your agency's individual set up.
Date Start Time Description
Tuesday, March 3, 202612:00 p.m. - 1:00 p.m. ETTopics that will be covered will be how to add maintain general ledger codes and how to apply them at both the Account and Hierarchy level. Not all functionality may apply to your company's individual set up.
Wednesday, March 18, 202611:00 a.m. - 12:00 p.m. ETTopics that will be covered will be how to add maintain general ledger codes and how to apply them at both the Account and Hierarchy level. Not all functionality may apply to your company's individual set up.
Tuesday, April 7, 202610:00 a.m. - 11:00 a.m. ETTopics that will be covered will be how to add maintain general ledger codes and how to apply them at both the Account and Hierarchy level. Not all functionality may apply to your company's individual set up.
Tuesday, April 28, 20261:00 p.m. - 2:00 p.m. ETTopics that will be covered will be how to add maintain general ledger codes and how to apply them at both the Account and Hierarchy level. Not all functionality may apply to your company's individual set up.
Friday, May 1, 202610:00 a.m. - 11:00 a.m. ETTopics that will be covered will be how to add maintain general ledger codes and how to apply them at both the Account and Hierarchy level. Not all functionality may apply to your company's individual set up.
Tuesday, May 19, 20262:00 p.m. - 3:00 p.m. ETTopics that will be covered will be how to add maintain general ledger codes and how to apply them at both the Account and Hierarchy level. Not all functionality may apply to your company's individual set up.
Wednesday, June 3, 202612:00 p.m. - 1:00 p.m. ETTopics that will be covered will be how to add maintain general ledger codes and how to apply them at both the Account and Hierarchy level. Not all functionality may apply to your company's individual set up.
Thursday, June 18, 202611:00 a.m. - 12:00 p.m. ETTopics that will be covered will be how to add maintain general ledger codes and how to apply them at both the Account and Hierarchy level. Not all functionality may apply to your company's individual set up.
Date Start Time Description
Wednesday, March 4, 202612:00 p.m. - 1:00 p.m. ETThis class provides an overview of what your Cardholders can do in CitiManager to manage their own account. Topics covered include how to perform card and profile maintenance, view/print a statement, review recent transactions, make a payment and turn on alerts. It also covers how to self-register as a Cardholder, how to reset a password or retrieve a username, and how to access and use the CitiManager Mobile App. Not all functionality may apply to your company's individual set up.
Thursday, March 26, 202610:00 a.m. - 11:00 a.m. ETThis class provides an overview of what your Cardholders can do in CitiManager to manage their own account. Topics covered include how to perform card and profile maintenance, view/print a statement, review recent transactions, make a payment and turn on alerts. It also covers how to self-register as a Cardholder, how to reset a password or retrieve a username, and how to access and use the CitiManager Mobile App. Not all functionality may apply to your company's individual set up.
Friday, April 10, 202611:00 a.m. - 12:00 p.m. ETThis class provides an overview of what your Cardholders can do in CitiManager to manage their own account. Topics covered include how to perform card and profile maintenance, view/print a statement, review recent transactions, make a payment and turn on alerts. It also covers how to self-register as a Cardholder, how to reset a password or retrieve a username, and how to access and use the CitiManager Mobile App. Not all functionality may apply to your company's individual set up.
Monday, April 20, 202612:00 p.m. - 1:00 p.m. ETThis class provides an overview of what your Cardholders can do in CitiManager to manage their own account. Topics covered include how to perform card and profile maintenance, view/print a statement, review recent transactions, make a payment and turn on alerts. It also covers how to self-register as a Cardholder, how to reset a password or retrieve a username, and how to access and use the CitiManager Mobile App. Not all functionality may apply to your company's individual set up.
Thursday, May 7, 202612:00 p.m. - 1:00 p.m. ETThis class provides an overview of what your Cardholders can do in CitiManager to manage their own account. Topics covered include how to perform card and profile maintenance, view/print a statement, review recent transactions, make a payment and turn on alerts. It also covers how to self-register as a Cardholder, how to reset a password or retrieve a username, and how to access and use the CitiManager Mobile App. Not all functionality may apply to your company's individual set up.
Tuesday, May 26, 20262:00 p.m. - 3:00 p.m. ETThis class provides an overview of what your Cardholders can do in CitiManager to manage their own account. Topics covered include how to perform card and profile maintenance, view/print a statement, review recent transactions, make a payment and turn on alerts. It also covers how to self-register as a Cardholder, how to reset a password or retrieve a username, and how to access and use the CitiManager Mobile App. Not all functionality may apply to your company's individual set up.
Thursday, June 4, 202612:00 p.m. - 1:00 p.m. ETThis class provides an overview of what your Cardholders can do in CitiManager to manage their own account. Topics covered include how to perform card and profile maintenance, view/print a statement, review recent transactions, make a payment and turn on alerts. It also covers how to self-register as a Cardholder, how to reset a password or retrieve a username, and how to access and use the CitiManager Mobile App. Not all functionality may apply to your company's individual set up.
Wednesday, June 17, 202610:00 a.m. - 11:00 a.m. ETThis class provides an overview of what your Cardholders can do in CitiManager to manage their own account. Topics covered include how to perform card and profile maintenance, view/print a statement, review recent transactions, make a payment and turn on alerts. It also covers how to self-register as a Cardholder, how to reset a password or retrieve a username, and how to access and use the CitiManager Mobile App. Not all functionality may apply to your company's individual set up.
Date Start Time Description
Thursday, April 15, 20261:00 p.m. - 2:00 p.m. ETThis course will offer an overview of the audit trail reports available in CitiManager® Reporting. The content of these reports will be covered, including their applicability and the data they reveal. Attendees will also learn how to customize these reports to generate specific insights related to account maintenance activities.
Thursday, May 21, 202611:00 a.m. - 12:00 p.m. ETThis course will offer an overview of the audit trail reports available in CitiManager® Reporting. The content of these reports will be covered, including their applicability and the data they reveal. Attendees will also learn how to customize these reports to generate specific insights related to account maintenance activities.
Thursday, June 22, 202611:00 a.m. - 12:00 p.m. ETThis course will offer an overview of the audit trail reports available in CitiManager® Reporting. The content of these reports will be covered, including their applicability and the data they reveal. Attendees will also learn how to customize these reports to generate specific insights related to account maintenance activities.

In Person CitiManager End-to-End

Date Start Time Description
Wednesday, April 15, 20268:00 a.m ET - 5:00 p.m ETTraining consists of an 8-hour hands-on classroom session with intermittent breaks, and including a one-hour scheduled lunch. Participants will learn the basics of operating and navigating CitiManager, Transaction Management, and CitiManager Reporting. All participants are encouraged to interact with our Training Specialists, and fully participate in classroom discussions. This course will cover basic Citibank Reporting - including scheduling reports and report editing. We will also cover card management functions, including card activation/deactivation, opening and closing accounts, account transfers, credit and cash limit maintenance and a host of other functions.