Citi Perspectives Fall 2019

10 Unlocking Africa — Treasury Holds the Key Alouis Ngoshi, Melissa Howe, Foluso Ayo-Olaiya and Geoffrey Gursel 38 Welcome to the Invisible Bank and the Era of Frictionless Connectivity Mayank Mishra 32 Instant is the New Norm Manish Kohli Citi Perspectives | Fall 2019 04 Welcome Naveed Sultan and Michael Guralnick 06 Ping An — The Adoption of Emerging Technologies to Drive Greater Operational and Financial Efficiency Michael Fei and Mark Sutton 10 Unlocking Africa — Treasury Holds the Key Alouis Ngoshi, Melissa Howe, Foluso Ayo-Olaiya and Geoffrey Gursel 18 Investing in Latin America: Today’s Energy Market Transformation Ed Morse, Peter Langshaw, Decio Oddone, Pedro Medeiros, Ernesto Revilla and Jim Reilly 28 Treasury of the Future Manu Taneja and Andrea Vanara 32 Instant is the New Norm Manish Kohli 38 Welcome to the Invisible Bank and the Era of Frictionless Connectivity Mayank Mishra 44 Shared Service Centers: Leveraging Digital to Drive Efficiency and Value Creation Swati Mitra 50 The Next Frontier: Streamlining Trade Compliance through Artificial Intelligence Valeria Sica and Edward Stoltenberg 56 A Look at the Future of Liquidity and Risk Management Elizebeth John and Czeslaw Piasek Table of Contents

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