Benchmarking Treasury for Shareholder Value

5 Benchmarking Treasury for Shareholder Value Figure 5: Treasury Solutions: A measured approach toward enhancements Sourcing Innovation: Who is best placed to support treasury with new technology? As new treasury technology capabilities come to market, corporates will look to their trusted partners to bring them the latest innovations. In many instances, clients want established partners to deliver the latest solutions rather than engaging directly with new players, such as fintechs: 79% of respondents identified banking solutions providers (and 58% ERP/TMS providers) as potential drivers of treasury transformation. A coherent roadmap for adopting these new technologies — developed through a dialogue with trusted advisers — will be essential to successfully navigate a rapidly-changing landscape (Figure 5) . Citi develops many proprietary technologies within its Innovation Labs and across its product groups, such as the Citi ® Payment Outlier Detection tool, which uses AI and ML to provide intelligent alerts on unexpected patterns for a payments file before it is processed. Moreover, Citi also develops relationships with fintechs to leverage additional capabilities and accelerate time-to-market. Participants surveyed are using a combination of ways to embrace new technologies. Figure 4: Fostering Innovation: Embracing conventional and new technologies What Will Drive Treasury Change? How Treasury Can Adopt New Technology Acquiring Innovative Banking Solutions 79% TMS/ERP Providers’ Enhancements and New Capabilities 58% Acquiring Best-in-Class Solutions from New Providers 42% In-house led Tech Development and Deployment 17% Other 8% 54% Changes in Enterprise Business model Fundamental Transformation in Finance Continuous Improvement in Treasury Regulatory Cyclical Market Conditions 12% 11% 23% 54%