WorldLink® Payment Services Client Support Services

Clients of WorldLink® Payment Services always have access to Citi's global support network with local service hubs located around the world.

Our knowledgeable service representatives can be reached by phone, fax or e-mail. For our customers using WorldLink® through CitiDirect® Online Banking you will have further access to a host of online learning tools and self-directed help. For those using WorldLink® via SWIFT™, you will have full messaging capabilities.

Call us
North America: +1-302-323-3600

EMEA: +353 1 622 9262

Asia Pacific by country:
Australia/New Zealand: +61 2 8225 0130
Hong Kong: +852 2306 6066
Indonesia: +62 21 5290 8888
Korea: +822 2077 4007
Malaysia: +603 2383 1111
Taiwan: +886 2 2576 6966
Singapore: +65 6224 2622
Japan +813 5462 9200
Thailand +66 2 232 3000

Latin America by region:
Regional Citiservice North: (571) 6383660
Regional Citiservice South (5411) 4239-1500
Email us

Online Report Management System

WorldLink® also provides an online report management system system for our customers. This password-protected site, for customers only; allows clients to view, download, and print reports, statements, product updates and a suite of WorldLink® reference materials.

Online Report Management System

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Citi's commitment to quality service and our ability to support and implement new technologies are the foundation of our expertise. By building on our superior processing systems and integrated communications network, Citi is uniquely positioned to consistently offer you the custom solutions you need for efficient international cash management.