December 17, 2018

Citi Introduces Fingerprint and Facial Recognition for CitiDirect BE® Desktop Login

New Cross-Channel Biometric Authentication for Institutions


New York, NY - Citi Treasury and Trade Solutions (TTS) announces biometric authentication availability in key markets to provide easy access to CitiDirect BE® desktop and mobile; Citi’s core treasury platforms. Clients will now have the opportunity to securely log in to CitiDirect BE on their desktops, by using fingerprint or facial recognition via the CitiDirect BE App on their smartphones.

“We continue to deliver digital solutions using the latest technology to provide value for our clients, as they digitize their own processes,” said Tapodyuti Bose, Global Head of Channel and Enterprise Services, Citi Treasury and Trade Solutions. “By leveraging existing built-in biometrics authentication capabilities on mobile devices, clients can now access CitiDirect BE quicker, further enhancing the user experience.”

CitiDirect BE® is available in 95 countries, across 26 languages and over 135 currencies. It provides a single point of access for institutional clients to a full range of global cash, trade, liquidity and investment services. In 2018, this award-winning platform was ranked first in Greenwich Associates’ Digital Banking Benchmarking Study for the 12th consecutive year, as well as by Global Finance as the World’s Best Digital Bank.

“Citi’s use of interconnected devices makes their digital channels even more intuitive and easy to use. Consumerization of corporate experiences is a trend that adds significant value to the users’ daily interactions,” said Christine Barry, Research Director for Aite Group's Wholesale Banking practice. “Clients appreciate the speed and convenience of features such as fingerprint and facial recognition on their mobile devices.”

Citi designed this biometric authentication solution for CitiDirect BE in partnership with clients, resulting in an intuitive, user-friendly and secure way to access the service. Currently, clients use tokens to generate passwords, which results in a multi-step process. The new biometric authentication allows clients access in just seconds. Once individuals have set up the biometric authentication capability on their mobile device and on the CitiDirect BE application, they no longer need to copy codes from password generating tokens in order to access CitiDirect BE.

CitiDirect BE’s biometric authentication features reflect Citi’s continued commitment to improving the client experience. Citi TTS works with fintechs and other companies in an effort to provide secure cutting-edge solutions that both protect client assets and enhance the overall client experience. Citi TTS has a strategy to extend how we digitally verify our clients based on who they are and how they interact with our platforms.

The biometric authentication solution is now available for pilot in certain markets, providing additional levels of security by verifying users digitally based on their physical traits. Now, with biometric authentication Citi is continuing to seamlessly integrate the use of desktop and mobile channels.

CitiDirect BE® and CitiConnect® are a part of Citi Treasury and Trade Solutions’ digital banking product suite. CitiDirect BE® is an institutional digital banking platform comprised of CitiDirect BE® and CitiDirect BE® App. CitiConnect® is Citi’s industry leading suite of institutional connectivity options, including CitiConnect® API and CitiConnect® API Developer Portal.

Citi Treasury and Trade Solutions (TTS) helps enable our clients' success by providing an integrated suite of innovative and tailored cash management and trade finance services to multinational corporations, financial institutions and public sector organizations across the globe. Based on the foundation of the industry's largest proprietary network with banking licenses in over 90 countries and globally integrated technology platforms, TTS continues to lead the way in offering a comprehensive range of digitally enabled treasury, trade and liquidity management solutions.

Media Inquiries:

Citi: Nina Das | 1-212-816-9267