Citi Client Service Academy
Commercial Cards
Session Calendar
Instructor Led Sessions
- All training sessions are live and are hosted by a member of Citi's Client Training team.
- The training calendar is updated every month based on detailed analysis of common issues raised by our clients and new system functionality.
- The Client Academy utilizes web conference facilities, enabling multi-client sessions.
- Please select a topic that you would like to register for
- For Citi security of information is of utmost importance. To ensure the information is shared with you in a secure way, any training materials provided after the training session are sent via secure email.
If you need any help with retrieving data from secure email, please kindly refer to the "Receiving Secure Email from Citi" instructions.
| Date | Time | Topic |
|---|---|---|
| 4/28/2023 | 2PM SGT | CitiManager CombiPay training on 28th April CombiPay as Efficient Remittance Sharing Platform As part of our ongoing initiative to ensure you have the best end to end experience with Citi Commercial Cards, we will be upgrading your Individual Bill Corporate Pay (IBCP) program from the current payment mechanism (remittance sent via email manually every month, auto generated email sent every month or the team initiates the email to obtain the remittance advice) to our CombiPay Platform. |
| Date | Time | Topic |
|---|---|---|
| 5/1/2023 | 2PM SGT | CitiManager CombiPay training on 1st May CombiPay as Efficient Remittance Sharing Platform As part of our ongoing initiative to ensure you have the best end to end experience with Citi Commercial Cards, we will be upgrading your Individual Bill Corporate Pay (IBCP) program from the current payment mechanism (remittance sent via email manually every month, auto generated email sent every month or the team initiates the email to obtain the remittance advice) to our CombiPay Platform. |
| 5/2/2023 | 2PM SGT | Online Applications via CitiManager (OLA) on 2nd May Online Applications via CitiManager (OLA) In this session Program Administrators will be trained how to use individual and bulk online application functionality available via CitiManager in the APAC |
| 5/3/2023 | 2PM SGT | Citi Customer Reporting Systems (CCRS) on 3rd May
Citi Customer Reporting Systems (CCRS) In this session Program Administrators will be supported with the reporting functionality in APAC: how to run reports, modify, save, download and subscribe them that will help in managing the card programme. |
| 5/4/2023 | 2PM SGT | Online Maintenance via CitiManager (OLM) on 4th May Online Maintenance via CitiManager (OLM) In this session Program Administrators will be trained how to use individual and bulk online maintenance functionality available via CitiManager in the APAC region. |
| 5/5/2023 | 2PM SGT | CitiManager CombiPay training on 5th May CombiPay as Efficient Remittance Sharing Platform As part of our ongoing initiative to ensure you have the best end to end experience with Citi Commercial Cards, we will be upgrading your Individual Bill Corporate Pay (IBCP) program from the current payment mechanism (remittance sent via email manually every month, auto generated email sent every month or the team initiates the email to obtain the remittance advice) to our CombiPay Platform. |
| 5/8/2023 | 2PM SGT | CitiManager CombiPay training on 8th May CombiPay as Efficient Remittance Sharing Platform As part of our ongoing initiative to ensure you have the best end to end experience with Citi Commercial Cards, we will be upgrading your Individual Bill Corporate Pay (IBCP) program from the current payment mechanism (remittance sent via email manually every month, auto generated email sent every month or the team initiates the email to obtain the remittance advice) to our CombiPay Platform. |
| 5/9/2023 | 2PM SGT | Online Applications via CitiManager (OLA) on 9th May Online Applications via CitiManager (OLA) In this session Program Administrators will be trained how to use individual and bulk online application functionality available via CitiManager in the APAC |
| 5/10/2023 | 2PM SGT | Citi Customer Reporting Systems (CCRS) on 10th May
Citi Customer Reporting Systems (CCRS) In this session Program Administrators will be supported with the reporting functionality in APAC: how to run reports, modify, save, download and subscribe them that will help in managing the card programme. |
| 5/11/2023 | 10AM SGT | NZ Online Maintenance via CitiManager on 11th May "New Zealand Online Maintenance via CitiManager(OLM) In this session NZ Program Administrators will be trained on how to use individual and bulk online maintenance functionality available via CitiManager in the APAC region." |
| 5/12/2023 | 2PM SGT | CitiManager CombiPay training on 12th May CombiPay as Efficient Remittance Sharing Platform As part of our ongoing initiative to ensure you have the best end to end experience with Citi Commercial Cards, we will be upgrading your Individual Bill Corporate Pay (IBCP) program from the current payment mechanism (remittance sent via email manually every month, auto generated email sent every month or the team initiates the email to obtain the remittance advice) to our CombiPay Platform. |
| 5/15/2023 | 2PM SGT | CitiManager CombiPay training on 15th May CombiPay as Efficient Remittance Sharing Platform As part of our ongoing initiative to ensure you have the best end to end experience with Citi Commercial Cards, we will be upgrading your Individual Bill Corporate Pay (IBCP) program from the current payment mechanism (remittance sent via email manually every month, auto generated email sent every month or the team initiates the email to obtain the remittance advice) to our CombiPay Platform. |
| 5/16/2023 | 2PM SGT | Online Applications via CitiManager (OLA) on 16th May Online Applications via CitiManager (OLA) In this session Program Administrators will be trained how to use individual and bulk online application functionality available via CitiManager in the APAC |
| 5/17/2023 | 2PM SGT | Citi Customer Reporting Systems (CCRS) on 17th May
Citi Customer Reporting Systems (CCRS) In this session Program Administrators will be supported with the reporting functionality in APAC: how to run reports, modify, save, download and subscribe them that will help in managing the card programme. |
| 5/18/2023 | 2PM SGT | Online Maintenance via CitiManager (OLM) on 18th May Online Maintenance via CitiManager (OLM) In this session Program Administrators will be trained how to use individual and bulk online maintenance functionality available via CitiManager in the APAC region. |
| 5/19/2023 | 2PM SGT | CitiManager CombiPay training on 19th May CombiPay as Efficient Remittance Sharing Platform As part of our ongoing initiative to ensure you have the best end to end experience with Citi Commercial Cards, we will be upgrading your Individual Bill Corporate Pay (IBCP) program from the current payment mechanism (remittance sent via email manually every month, auto generated email sent every month or the team initiates the email to obtain the remittance advice) to our CombiPay Platform. |
| 5/22/2023 | 2PM SGT | CitiManager CombiPay training on 22nd May CombiPay as Efficient Remittance Sharing Platform As part of our ongoing initiative to ensure you have the best end to end experience with Citi Commercial Cards, we will be upgrading your Individual Bill Corporate Pay (IBCP) program from the current payment mechanism (remittance sent via email manually every month, auto generated email sent every month or the team initiates the email to obtain the remittance advice) to our CombiPay Platform. |
| 5/23/2023 | 2PM SGT | Online Applications via CitiManager (OLA) on 23th May Online Applications via CitiManager (OLA) In this session Program Administrators will be trained how to use individual and bulk online application functionality available via CitiManager in the APAC |
| 5/24/2023 | 2PM SGT | Citi Customer Reporting Systems (CCRS) on 24th May
Citi Customer Reporting Systems (CCRS) In this session Program Administrators will be supported with the reporting functionality in APAC: how to run reports, modify, save, download and subscribe them that will help in managing the card programme. |
| 5/25/2023 | 10AM SGT | NZ Online application via CitiManager on 25th May New Zealand Online Applications via CitiManager(OLA) Online Applications via CitiManager(OLA) In this session NZ Program Administrators will be trained how to use individual online application functionality. Training will also include details on how PA or local Assigned Managers can upload ID docs on CitiManager library folder. |
| 5/26/2023 | 2PM SGT | CitiManager CombiPay training on 26th May CombiPay as Efficient Remittance Sharing Platform As part of our ongoing initiative to ensure you have the best end to end experience with Citi Commercial Cards, we will be upgrading your Individual Bill Corporate Pay (IBCP) program from the current payment mechanism (remittance sent via email manually every month, auto generated email sent every month or the team initiates the email to obtain the remittance advice) to our CombiPay Platform. |
| 5/29/2023 | 2PM SGT | CitiManager CombiPay training on 29th May CombiPay as Efficient Remittance Sharing Platform As part of our ongoing initiative to ensure you have the best end to end experience with Citi Commercial Cards, we will be upgrading your Individual Bill Corporate Pay (IBCP) program from the current payment mechanism (remittance sent via email manually every month, auto generated email sent every month or the team initiates the email to obtain the remittance advice) to our CombiPay Platform. |
| 5/30/2023 | 2PM SGT | Online Applications via CitiManager (OLA) on 30th May Online Applications via CitiManager (OLA) In this session Program Administrators will be trained how to use individual and bulk online application functionality available via CitiManager in the APAC |
| 5/31/2023 | 2PM SGT | Citi Customer Reporting Systems (CCRS) on 31st May
Citi Customer Reporting Systems (CCRS) In this session Program Administrators will be supported with the reporting functionality in APAC: how to run reports, modify, save, download and subscribe them that will help in managing the card programme. |
| Date | Time | Topic |
|---|---|---|
| 6/1/2023 | 2PM SGT | Online Maintenance via CitiManager (OLM) on 1st June Online Maintenance via CitiManager (OLM) In this session Program Administrators will be trained how to use individual and bulk online maintenance functionality available via CitiManager in the APAC region. |
| 6/2/2023 | 2PM SGT | CitiManager CombiPay training on 2nd June CombiPay as Efficient Remittance Sharing Platform As part of our ongoing initiative to ensure you have the best end to end experience with Citi Commercial Cards, we will be upgrading your Individual Bill Corporate Pay (IBCP) program from the current payment mechanism (remittance sent via email manually every month, auto generated email sent every month or the team initiates the email to obtain the remittance advice) to our CombiPay Platform. |
| 6/5/2023 | 2PM SGT | CitiManager CombiPay training on 5th June CombiPay as Efficient Remittance Sharing Platform As part of our ongoing initiative to ensure you have the best end to end experience with Citi Commercial Cards, we will be upgrading your Individual Bill Corporate Pay (IBCP) program from the current payment mechanism (remittance sent via email manually every month, auto generated email sent every month or the team initiates the email to obtain the remittance advice) to our CombiPay Platform. |
| 6/6/2023 | 2PM SGT | Online Maintenance via CitiManager (OLM) on 6th June Online Maintenance via CitiManager (OLM) In this session Program Administrators will be trained how to use individual and bulk online maintenance functionality available via CitiManager in the APAC region. |
| 6/7/2023 | 2PM SGT | Citi Customer Reporting Systems (CCRS) on 7th June
Citi Customer Reporting Systems (CCRS) In this session Program Administrators will be supported with the reporting functionality in APAC: how to run reports, modify, save, download and subscribe them that will help in managing the card programme. |
| 6/8/2023 | 10AM SGT | NZ Online Maintenance via CitiManager on 8th June "New Zealand Online Maintenance via CitiManager(OLM) In this session NZ Program Administrators will be trained on how to use individual and bulk online maintenance functionality available via CitiManager in the APAC region." |
| 6/12/2023 | 2PM SGT | CitiManager CombiPay training on 12th June CombiPay as Efficient Remittance Sharing Platform As part of our ongoing initiative to ensure you have the best end to end experience with Citi Commercial Cards, we will be upgrading your Individual Bill Corporate Pay (IBCP) program from the current payment mechanism (remittance sent via email manually every month, auto generated email sent every month or the team initiates the email to obtain the remittance advice) to our CombiPay Platform. |
| 6/13/2023 | 2PM SGT | Online Applications via CitiManager (OLA) on 13th June Online Applications via CitiManager (OLA) In this session Program Administrators will be trained how to use individual and bulk online application functionality available via CitiManager in the APAC |
| 6/15/2023 | 2PM SGT | Online Maintenance via CitiManager (OLM) on 15th June Online Maintenance via CitiManager (OLM) In this session Program Administrators will be trained how to use individual and bulk online maintenance functionality available via CitiManager in the APAC region. |
| 6/16/2023 | 2PM SGT | CitiManager CombiPay training on 16th June CombiPay as Efficient Remittance Sharing Platform As part of our ongoing initiative to ensure you have the best end to end experience with Citi Commercial Cards, we will be upgrading your Individual Bill Corporate Pay (IBCP) program from the current payment mechanism (remittance sent via email manually every month, auto generated email sent every month or the team initiates the email to obtain the remittance advice) to our CombiPay Platform. |
| 6/19/2023 | 2PM SGT | CitiManager CombiPay training on 19th June CombiPay as Efficient Remittance Sharing Platform As part of our ongoing initiative to ensure you have the best end to end experience with Citi Commercial Cards, we will be upgrading your Individual Bill Corporate Pay (IBCP) program from the current payment mechanism (remittance sent via email manually every month, auto generated email sent every month or the team initiates the email to obtain the remittance advice) to our CombiPay Platform. |
| 6/20/2023 | 2PM SGT | Online Applications via CitiManager (OLA) on 20th June Online Applications via CitiManager (OLA) In this session Program Administrators will be trained how to use individual and bulk online application functionality available via CitiManager in the APAC |
| 6/21/2023 | 2PM SGT | Citi Customer Reporting Systems (CCRS) on 21st June
Citi Customer Reporting Systems (CCRS) In this session Program Administrators will be supported with the reporting functionality in APAC: how to run reports, modify, save, download and subscribe them that will help in managing the card programme. |
| 6/22/2023 | 10AM SGT | NZ Online application via CitiManager on 22nd June New Zealand Online Applications via CitiManager(OLA) Online Applications via CitiManager(OLA) In this session NZ Program Administrators will be trained how to use individual online application functionality. Training will also include details on how PA or local Assigned Managers can upload ID docs on CitiManager library folder. |
| 6/23/2023 | 2PM SGT | CitiManager CombiPay training on 23th June CombiPay as Efficient Remittance Sharing Platform As part of our ongoing initiative to ensure you have the best end to end experience with Citi Commercial Cards, we will be upgrading your Individual Bill Corporate Pay (IBCP) program from the current payment mechanism (remittance sent via email manually every month, auto generated email sent every month or the team initiates the email to obtain the remittance advice) to our CombiPay Platform. |
| 6/26/2023 | 2PM SGT | CitiManager CombiPay training on 26th June CombiPay as Efficient Remittance Sharing Platform As part of our ongoing initiative to ensure you have the best end to end experience with Citi Commercial Cards, we will be upgrading your Individual Bill Corporate Pay (IBCP) program from the current payment mechanism (remittance sent via email manually every month, auto generated email sent every month or the team initiates the email to obtain the remittance advice) to our CombiPay Platform. |
| 6/27/2023 | 2PM SGT | Online Applications via CitiManager (OLA) on 27th June Online Applications via CitiManager (OLA) In this session Program Administrators will be trained how to use individual and bulk online application functionality available via CitiManager in the APAC |
| 6/28/2023 | 2PM SGT | Online Maintenance via CitiManager (OLM) on 28th June Online Maintenance via CitiManager (OLM) In this session Program Administrators will be trained how to use individual and bulk online maintenance functionality available via CitiManager in the APAC region. |
| 6/29/2023 | 2PM SGT | CitiManager CombiPay training on 29th June CombiPay as Efficient Remittance Sharing Platform As part of our ongoing initiative to ensure you have the best end to end experience with Citi Commercial Cards, we will be upgrading your Individual Bill Corporate Pay (IBCP) program from the current payment mechanism (remittance sent via email manually every month, auto generated email sent every month or the team initiates the email to obtain the remittance advice) to our CombiPay Platform. |
| 6/30/2023 | 2PM SGT | CitiManager CombiPay training on 30th June CombiPay as Efficient Remittance Sharing Platform As part of our ongoing initiative to ensure you have the best end to end experience with Citi Commercial Cards, we will be upgrading your Individual Bill Corporate Pay (IBCP) program from the current payment mechanism (remittance sent via email manually every month, auto generated email sent every month or the team initiates the email to obtain the remittance advice) to our CombiPay Platform. |
* Topics are subject to change, please check for updates on a regular basis
