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Merchant Acquiring at the Crossroads: An Industry Reinvents Itself

September 22, 2022

Merchant Acquiring at the Crossroads: An Industry Reinvents Itself

Once viewed as a mundane realm of payment processing, merchant acquiring in Asia is undergoing a transformation to seize the opportunities created by increased demand and digitization.

In this article, McKinsey sought the views of three payments executives with deep experience in the field: James Lloyd, Asia Pacific Head of Spring by Citi, Treasury and Trade Solutions, Lawrence Chan of NETS, and Pratyush Prasanna of GoTo Financial to discuss the industry’s transformation.

Ecosystems: The emergence of value: Accelerating digital sales channels

January 25, 2021

Ecosystems: The emergence of value: Accelerating digital sales channels

As we live through this unchartered territory across the world, the consumer and retail industry has shown incredible flexibility and agility in times of disruption. In many ways, this industry is at the core of sustaining our everyday lives and maximising access to necessities across diverse geographies, buying behaviour and demographics.

An Evolving Payments Landscape: New Payment Methods to Support New Business Models

October 20, 2020

An Evolving Payments Landscape: New Payment Methods to Support New Business Models

Businesses around the world are transitioning to new business models. In many instances, their urgency has been accelerated by COVID-19 as conventional distribution channels have been disrupted. One hallmark of many new models is a need to engage more directly with consumers and the consequent prioritization of speed. Through new payment methods, such as instant payments or digital wallets, businesses can better meet consumers' expectations.

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