The NATO Support and Procurement Agency (NSPA) brings together, in a single organization, acquisition, logistic, medical and infrastructural capabilities including the related procurement function. As NATO’s primary enabler, the Agency’s mission is to provide effective and cost-efficient multinational solutions to the Alliance, its thirty Nations and Partners.
To enable the streamlining of purchasing and payment systems.
With the introduction of Citi’s Global B2B Cards, Citi supported NSPA in undertaking a transformation of its business to bring innovative solutions to its customers and suppliers, making its processes leaner, faster and more efficient. The adoption of this new capability is particularly beneficial for the high numbers of low value and low critical procurements.
This offers NSPA the possibility to focus its resources on the growing number of more complex purchase orders. This represents a new capability for NSPA, and in placing focus on customer service excellence, data management, reporting tools and innovation.