CitiService is an integrated customer inquiry line for after-sales service dedicated to giving you easy access to accurate answers in the shortest possible time. In today's environment, speed and accuracy are critical - we know you need the right answers the right away. With CitiService, you only need to call one number, one number will put you straight through to a CitiService Officer who will be able to handle all your customer service inquires on-line. If the can't give you the answer right away, they'll be able to tell you exactly when you can expect a response and update you regularly on your inquiry.