2017 Global Citizenship Report Executive Summary

Operations and Supply Chain Citi’s global operations and supply chain present an enormous opportunity for positive impact on the communities where we live and work. From increasing supplier diversity to minimizing the environmental effects of our footprint, we work to manage these areas responsibly and efficiently. In 2017, we reinforced our commitment to environ- mental sustainability with the announcement of a new goal to use 100 percent renewable energy to power Citi’s facilities globally by 2020. We also continued to implement our Corporate Responsibility Questionnaire (CRQ), available in 14 languages, which helps us evaluate suppliers’ management of a range of social and environmental issues. Supplier diversity is also an important priority for us, and in 2017 we pledged to procure an additional $100 million from women-owned businesses over the next three years, especially from firms located in developing markets. 30% reduction in energy consumption (compared with 2005 baseline) PROGRESS 29% 30% reduction in water consumption (compared with 2005 baseline) PROGRESS 29% 100% use of renewable energy for facilities globally PROGRESS 18% 2020 OPERATIONAL FOOTPRINT GOALS 18