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Securities and fund services

Direct custody and clearing

Enhanced product offering

Best settlement execution
Most extended instruction cut-off times, Solutions for Turnarounds, Treasury customized solutions for FX, Real time status and settlement reports, EOD statements (ISO15022).
Corporate Actions
Same day distribution of corporate event announcements, Employ all SWIFT (ISO15022) message types, Full proxy services, Entitlement report on record date: MT564, Pending trade reconciliation (record date+1), Immediate payment advice upon collection: MT566
Value added proposition
Timely market and service information, Global Support and Expertise, Electronic platform for securities reporting (CitiDirect for Securities), Customized documentation, Detailed Risk Assessment of all Romanian Clearing Houses, Annually tested COB.

Features

Local Custody

We offer foreign securities custody services to local clients, including multi-currency securities custody, settlement and reporting services in foreign markets. In Romania, it will encompass only the fixed income instruments.

The main component of the foreign securities custody is the provision of links between the institutional investor and local securities markets worldwide via a single point of contact through utilizing the services of a global custodian.

Features

Complaints:

How to address a complaint to Citibank Europe plc Dublin – Romania Branch – Custody Department:

Citibank Europe plc Dublin - Romania Branch pays attention to any customer feedback. Should you have any complains, please do not hesitate to contact us at the following email address: dcc.clientserv.ro@citi.com, inserting the word ‘complaint’ in the text of the message. Alternatively you can contact us by phone +40 21 2035241 / +40 21 2035232 , or mail to our headquarters address. Once registered, the information provided will be analyzed and you will be contacted by a Citi Romania representatives. Please be aware that you also have the right to address complaints to the relevant authorities and to use the alternative disputes resolution systems provided by the law.