7/30/2025
Bucharest – Citi announced the launch of three new generative AI (GenAI) tools to its employees in Romania, which will make it easier and simpler to get work done at the bank:
“Citi is embracing GenAI as an essential part of being a winning bank in the digital era. By putting GenAI tools into the hands of our colleagues, we will help them make faster decisions, automate repetitive tasks and increase productivity and efficiency in their working lives while maintaining and operating an appropriate risk governance.” – Adrian Scarlat, Country Chief Technology Officer for Citi Romania and Bulgaria.
Citi’s approach to GenAI aligns with Citi’s culture of innovation, where colleagues from across the bank are experimenting with this technology and providing feedback to help inform future capabilities.
The launch is part of a significant global investment designed to empower its workforce, enhance productivity, and solidify its position as a leading digital bank. To date, approximately 170,000 colleagues at Citi have access to the tools across 29 countries, with plans to expand throughout the year.
About Citi
Citi is a preeminent banking partner for institutions with cross-border needs, a global leader in wealth management and a valued personal bank in its home market of the United States. Citi does business in more than 180 countries and jurisdictions, providing corporations, governments, investors, institutions and individuals with a broad range of financial products and services.
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