Citi Commercial Bank 2024 Global Industry Insights Report

Extremely Dissatisfied Somewhat Dissatisfied Neither Satisfied Nor Dissatisfied Somewhat Satisfied Extremely Satisfied Other Non-Profit Industrials/Manufacturing Healthcare/Life Sciences Financial Services Energy Digital/Technology/ Communications Consumer Business & Professional Services NAM LATAM EMEA APAC Total 15% 11% 17% 13% 20% 17% 19% 10% 6% 27% 16% 14% 15% 14% 49% 48% 61% 46% 43% 41% 54% 57% 78% 47% 43% 51% 58% 42% 26% 30% 12% 38% 23% 26% 17% 27% 17% 20% 34% 21% 15% 34% 9% 9% 7% 12% 14% 10% 4% 7% 7% 11% 8% 7% 2% 1% 2% 4% 2% 2% 2% 3% 4% 3% Extremely Dissatisfied Somewhat Dissatisfied Neither Satisfied Nor Dissatisfied Somewhat Satisfied Extremely Satisfied Other Non-Profit Industrials/Manufacturing Healthcare/Life Sciences Financial Services Energy Digital/Technology/ Communications Consumer Business & Professional Services NAM LATAM EMEA APAC Total 15% 11% 17% 13% 20% 17% 19% 10% 6% 27% 16% 14% 15% 14% 49% 48% 61% 46% 43% 41% 54% 57% 78% 47% 43% 51% 58% 42% 26% 30% 12% 38% 23% 26% 17% 27% 17% 20% 34% 21% 15% 34% 9% 9% 7% 12% 14% 10 4% 7% 7% 11% 8% 7% 2% 1% 2% 4% 2% 2% 2% 3% 4% 3% FINANCIAL/BANKING: SATISFACTIONWITH FINANCIAL GOALS Satisfaction with Financial Goals Progress How satisfied are you with the progress of your financial goals this year?