The Office of Homeownership Preservation
Are you having trouble making your mortgage payments? Come meet with us in person!

The Office of Homeownership Preservation representatives regularly attend several foreclosure prevention events throughout the country. You will have the opportunity to meet one on one with a specialist to discuss your individual scenario and get answers to the questions you have regarding available foreclosure prevention options.

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If you decide to attend an event please come prepared with the following documents in order to help us determine the best possible course of action. CitiMortgage must have required documentation below to expedite the review. If you are not sure of how to fill out the paperwork or need additional time to gather items you are still encouraged to attend the event and start the process.

  • This letter with your CitiMortgage account number
  • Pay stubs covering the last 60 days (if unemployed, please bring your unemployment befits benefit's letter)
  • Most recent personal checking, savings, money market, mutual funds, stock and bond statements, covering the last 60 days
  • Current property tax statement
  • Homeowner's Insurance Policy Declaration page
  • Last two years of completed and filed tax returns including all pages and schedules (proof of 2013 filing extension, if applicable)
  • If self-employed:
    Profit and Loss statement (2013, or last quarter) and last six months of business bank statements
  • Homeowners Association (HOA) statement, if applicable
  • Rental Income (lease agreement and bank statements to support), if applicable
  • If seeking assistance with your 2nd lien, please provide your 1st lien mortgage statement