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Two-factor authentication is a security process that confirms a user's identity using two distinct
factors - something they know and something they have. For CitiBusiness Online, the "something they know"
is the current CitiBusiness Online password and the "something they have" is the password generated by a security
token device.
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A security token is a small handheld device that dynamically generates and displays a
password. When signing on to CitiBusiness®
Online, users simply push a button on the token to display a password. This token password is entered along with
the User ID and static password. The use of this token serves as the second level of security in our two-factor
authentication process.
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GETTING STARTED
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Each user will be assigned a CitiBusiness Online Security Token. Tokens must be registered following
a simple process that should take only a minute to complete. Once registered, the token must be used each time
you sign-on to CitiBusiness Online. Users who sign-on without entering their token password will
be restricted to view-only account access.
Signing On
After you register your tokens, you will sign-on to CitiBusiness Online by entering your User ID and static password.
You will also be asked for a token password. To generate a
password, simply press the button on the token and enter the password displayed into the
"Token" field, then click "Sign On".
For more information, access our Frequently Asked Questions on:
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