Frequently Asked Questions

Q. Is this really a better deal than I could get if I didn't work for my company?: A. Yes. This program was built exclusively for employees of Citi at Work Companies and is not available to the general public.
Q. Do I need to be enrolled in Direct Deposit to take advantage of Citi at Work savings & discounts?: A. Yes, for the majority of our savings and discounts you need to be enrolled in Direct Deposit. Speak to your Citi at Work representative for more details.
Open a Citibank checking account
Q. How do I sign up for Direct Deposit?: A. After you receive your account information, simply contact your Payroll Department to request Direct Deposit. Or click the link below.
Download Direct Deposit Form
Q. Can I keep my account if I change jobs? What does it cost?: A. Yes, you can keep Citi at Work if you switch jobs. You can also download a Direct Deposit Form by clicking on the link below:
Download Direct Deposit Form
Q. If I already have a Citibank checking account, can I still take advantage of the Citi at Work program?: A. Yes. Direct deposit of pay is needed to benefit...
Download Direct Deposit Form
Q. What if I have questions about my checking account or want more information on Citi products and services?: A. You can contact us in a variety of ways. Call 1-800-ALL-CITI
and mention code: CBAW or Click here for additional contact information.

Have additional questions?
Contact Citi at Work
1-800-ALL-CITI
and mention code: CBAW