Frequently Asked Questions
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Q. Is this really a better deal than I could get if I didn't work for my company?
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A. Yes. This program was built exclusively for employees of
Citi at Work Companies and is not available to the general public.
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Q. Do I need to be enrolled in Direct Deposit to take advantage
of Citi at Work savings & discounts?
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A. Yes, for the majority of our savings and discounts you
need to be enrolled in Direct Deposit. Speak to your Citi at Work representative
for more details.
Open a Citibank checking account
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Q. How do I sign up for Direct Deposit?
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A. After you receive your account information, simply contact
your Payroll Department to request Direct Deposit.
Or click the link below.
Download Direct Deposit Form
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Q. Can I keep my account if I change jobs? What does it cost?
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A. Yes, you can keep Citi at Work if you switch jobs.
You can also download a Direct Deposit Form by clicking on the link below:
Download Direct Deposit Form
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Q. If I already have a Citibank checking account, can I still take
advantage of the Citi at Work program?
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A. Yes. Direct deposit of pay is needed to benefit...
Download Direct Deposit Form
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Q. What if I have questions about my checking account or want
more information on Citi products and services?
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A. You can contact us in a variety of ways. Call 1-800-ALL-CITI
and mention code: CBAW or
Click here
for additional contact information.
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Have additional questions?
Contact Citi at Work
1-800-ALL-CITI and mention code: CBAW
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NOTICE OF CHANGES IN TEMPORARY FDIC INSURANCE COVERAGE FOR TRANSACTION ACCOUNTS
All funds in a "noninterest-bearing transaction account" are insured in full by the Federal Deposit Insurance Corporation from December 31, 2010, through December 31, 2012. This temporary unlimited coverage is in addition to, and separate from, the coverage of at least $250,000 available to depositors under the FDIC's general deposit insurance rules.
The term "noninterest-bearing transaction account" includes a traditional checking account or demand deposit account on which the insured depository institution pays no interest. It also includes Interest on Lawyers Trust Accounts ("IOLTAs"). It does not include other accounts, such as traditional checking or demand deposit accounts that may earn interest, NOW accounts and money-market deposit accounts.
For more information about temporary FDIC insurance coverage of transaction accounts, visit www.fdic.gov.