Award-winning online banking

Citibank.com has consistently won numerous awards for providing exceptional online banking services. The key to receiving these honors is our strong commitment to offering a functional, easy-to-use, secure site that serves our customers' online banking needs. At Citibank^® Online, our success rating is based on your satisfaction.

Mobile Banking

Manage your accounts anytime, anywhere—view account balances, pay bills, transfer funds and more—with our free¹ mobile banking service:

• Citi Mobile^SM for the iPhone^®—download the app to your iPhone^® device. Then sign on with the same User ID and Password you use online.
• Citi Mobile for Smartphones—another way to bank on the go is to use your mobile browser. Launch it. Go to citi.com.
• Citi^® Text Banking—Text a short command—like BAL—to 6942484 and get an answer in seconds.

¹ Regular account charges apply. Citibank and Citi^® Cards do not charge you for using Citi Mobile. However, you must have a web-enabled cell or smart phone to use Citi Mobile, and your wireless carrier may charge you for this service.

Free online bill payment

Citibank's free online bill payment service lets you pay virtually anyone in the U.S. You don't need checks – just tell us who you want to pay and we'll write the check for you. Plus, you can:

• Schedule one-time or recurring payments.
• Track all payments – current, future, past and cancelled.
• Pay several bills at once using Express Payments.
• Receive payment alerts via cell phone or e-mail.

You're also covered by the Citibank Bill Payment Promise.

Paperless bank statements

Sign up for Citibank's free paperless statements and have your bank statement delivered online instead of by mail. The benefits? You can:

• View your statement online.
• Print it out anytime.
• Order statements going back 7 years – free.
• Avoid lost or stolen statements.

We'll also send you an e-mail each month when your statement is ready for you to view.

Online check images

There's no need to wait for your monthly statement when you can quickly access cleared checks online – free.

• Checks are available online the next business day after they're posted to your account.
• You can view the front and back of your checks.
• Printouts of check images are an accepted proof of payment.

Extensive transfer services

Citibank offers online services that let you transfer funds almost anywhere:

• Between linked accounts – make real-time transfers between your linked Citibank accounts.
• Inter Institution Transfers – transfer funds between your Citi account and your accounts at other financial firms.
• Citibank Global^® Transfers – transfer funds instantly to Citibank accounts in nearly two dozen countries.
• Online Wire Transfers – transfer funds to non-Citi accounts in the U.S. and abroad.

Account Alerts

With Citi Alerting Service, you get free alerts about your Citibank and linked Citi credit card accounts delivered to your mobile phone or e-mail. Alerts can notify you about:

• Balance — see your current bank or credit card balance; learn when your balance reaches a certain amount.
• Bill payments — find out about cleared payments and insufficient funds.
• Credit Cards — get notified a few days before your payment is due or if a payment is past due.
• Cleared checks — see which checks have cleared
• CDs — get alerted when your CD is about to mature.
• Deposits — learn when new deposits are made.

Worldwide ATM network

With your Citibank^® Banking Card you can:

• Get cash surcharge-free at more than 28,000 Citibank ATMs in the U.S. — including Citibank-branded ATMs in 6,000 7-Eleven^® stores.^*
• Also get cash at Citibank ATMs in over 40 countries abroad.
• Make purchases at merchants displaying the CIRRUS^®, MAESTRO^® and MasterCard^® logos.

^* Get cash, get information and transfer balances between eligible linked Citibank accounts at Citibank branches and Citibank-branded ATMs at participating 7-ELEVEN. Not all ATMs are owned or operated by Citibank. Not all functions, including deposits of cash, available at all ATMs.

7-ELEVEN^® is a registered trademark of 7-Eleven, Inc.

Customer support 24/7

In addition to a wide range of online self-service features that help you manage your account, you can visit us at any Citibank Financial Center or call us 24/7 to get the assistance you need.

Citi^® Identity Theft Solutions

If you fall victim to identity theft, there's no need to panic. As a Citibank customer you automatically get access to a team of specialists who help you reestablish your credit and reclaim your life—all for free.

Online Fraud Protection

It's FREE coverage that protects you against unauthorized electronic funds transfers (EFT) in your Citibank deposit accounts. There's no need to apply or wait for coverage—online fraud protection kicks in automatically when you open a deposit account.