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How Our Site Is Protected
 
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  Security & Privacy
How We Protect Your Account

Citibank protects your account and personal information with 128-bit encryption,
the highest level of security generally available online today.

Internet Security Specialists

If you have questions about online shopping, fraudulent email, suspicious sites or
other web-related concerns, contact Customer Service.

Citi® Identity Theft Solutions
If you suspect that fraudulent charges have been placed on your credit card, or
someone has used your personal information to commit theft, call 1-800-950-5114.
An Identity Theft Specialist will provide you with the free support you need every step
of the way until your case is closed.

Fraud Early Warning

If Citibank notices any unusual activity on your account, we’ll contact you to verify
the charges and get your approval before allowing any additional activity. If you
believe that a Fraud Early Warning has been placed on your account, please call customer service at 1-800-344-4355 for the ExxonMobil Personal Card or 1-800-903-9966 for the ExxonMobil Business Card.

$0 Liability on unauthorized purchases for the ExxonMobil Personal Card and
ExxonMobil Platinum MasterCard.

You won't be held responsible for unauthorized charges to your account.
Not applicable for ExxonMobil Business or Fleet Cards.

How We Protect Our Site

128-Bit Encryption
Citibank uses Secure Sockets Layer (SSL) for secure transmissions. SSL applies
encryption between two communicating applications, such as your PC and our
corporate Internet server. When your data is transmitted via the Internet, it is
encrypted or "scrambled" at the sending end and then decrypted or "unscrambled"
at the receiving end. We use 128-bit encryption, the highest level generally
available today. Check your browser to be sure it has the added security of
128-bit encryption.

Firewalls

Our secure servers are protected by numerous firewalls, which are constantly
monitored to prevent security breaches.



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