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| Station Locator |
| 11,000 locations |
| Find an Exxon or Mobil station, or plan a tour and locate stations along the way. |
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FAQs |
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Applying for an ExxonMobil credit card:
Is the online application secure?
Yes. Citibank uses one of the most secure encryption technologies available today.
Are ExxonMobil credit card accounts revolving or non-revolving?
The ExxonMobil Personal Card, ExxonMobil Preferred Card and ExxonMobil Business Card offer revolving lines of credit, which permit cardmembers to pay the monthly minimum instead of paying the full balance.
What is the credit limit?
Your credit limit will be assigned based upon your income and other factors when your application is reviewed. Your credit limit will be reflected on your monthly statement.
Why do you need my Social Security number?
Your Social Security number, which is requested on consumer card applications, is used strictly for personal identification and to establish the account. (If you’re applying for an ExxonMobil Business Card, you will need to provide your Tax ID number for identification purposes.)
Why do you need to know my income?
Your income will help determine your credit limit as well as establish your new credit card account.
If an authorized user is added to the account, will their credit be checked as well?
No. Since you’re authorizing another person to use your credit card, there is no need to check their credit history.
How long does it take to get approved for/receive my card?
Citibank will notify you within 30 days from receipt of the application. Provided your application is approved, you’ll be sent your card in seven days.
Benefiting from Account Online:
How do I register for Account Online?
What are the benefits of Account Online?
By signing up for Account Online, you’ll enjoy fast and secure access to your account information any time online.
- Review recent statements
- Schedule payments
- Pay your bill online
- Update your account profile
- Download easy-to-read reports
Is there a fee for Account Online?
No. Account Online is a free benefit.
If I register for Account Online, will I still receive paper statements in the mail?
Yes. Paper statements will still be sent to your mailing address on file.
Using ExxonMobil credit cards:
Can I use my ExxonMobil credit card to get cash?
Yes. You can use your ExxonMobil Personal Card and ExxonMobil Preferred Card to get cash at thousands of ATMs nationwide. ExxonMobil Business Card does not have ATM access. (Cash advance fees will apply.)
What is SpeedpassTM? Is it free?
Speedpass is a cool, convenient fob that works the same as your ExxonMobil credit card. Hang your Speedpass on your keychain so you can speed through Exxon and Mobil stations without ever reaching for your wallet! Simply swipe your fob to pay for gas, food and other merchandise anywhere Speedpass is accepted. To request one, simply click on the Speedpass link on the left.
Is there a fee for ordering cards on my account for family members or business associates?
There’s no fee. Simply call the toll-free number on the back of your card to order additional cards on your account.
Is there a fee to replace a lost or stolen card?
There’s no fee. Just call us immediately so that we can cancel your existing card and issue you a new card.
How can I find the nearest Exxon or Mobil station?
Answers to specific questions about ExxonMobil MasterCard:
What are the benefits of using the ExxonMobil MasterCard®?
There are plenty of benefits including:
- Earn rebates on eligible purchases with no limit on the amount of rebates that can be earned
- Card acceptance at millions of locations worldwide
- No annual fee
- Easy cash access at more than 1,000,000 ATMs (cash advance fees apply)
How does the ExxonMobil MasterCard differ from other ExxonMobil credit cards?
In addition to being accepted at more than 11,000 Exxon and Mobil station locations nationwide, the ExxonMobil MasterCard works just like any other MasterCard and can be used at millions of locations worldwide where MasterCard is accepted. The ExxonMobil MasterCard also offers cardmembers the ability to earn rebates on eligible purchases made with the card. Rebates will be automatically redeemed and credited on your statement toward future Exxon and Mobil gasoline purchases made with your card. Rebates will be redeemed only in increments of $10.
Why should I use the ExxonMobil MasterCard instead of another card?
There are many benefits to using the ExxonMobil MasterCard, including no annual fee, competitive interest rates and the ability to earn rebates good toward future purchases of Exxon or Mobil gasoline!
How does the ExxonMobil MasterCard rebate benefit work?
You can earn 15 cents per gallon rebates on gasoline purchases at participating Exxon and Mobil stations. Each year, earn up to 2% rebates on your first $10,000 spent on other eligible purchases and 1% on other eligible purchases over $10,000. Your earned rebates will be shown on your monthly statement. Each time you reach $10 in earned rebates, they will be automatically credited toward future Exxon or Mobil gasoline purchases of $10 or more made with the card. Rebates are not earned on purchases made for business or commercial purposes, purchases of diesel or aviation fuel or purchases of non-Exxon or Mobil branded gasoline.
Does the rebate have a cash value?
Rebates have no cash value and cannot be bought, sold or transferred in any way.
Is there an expiration date on the rebates?
Rebates will be redeemed and automatically credited on your statement toward future Exxon and Mobil gasoline purchases made with your card. Rebates will be redeemed only in increments of $10. Rebates will expire if not redeemed within 24 monthly billing cycles after the billing cycle in which they were earned. All unredeemed rebates expire upon termination of your ExxonMobil MasterCard account.
Is there a limit to the amount of rebates I can earn?
There is no rebate earnings cap.
Can I use my rebates to pay my account?
Rebates cannot be applied against any payments due.
Answers to specific questions about the ExxonMobil Business Card:
What does the ExxonMobil Business Card offer?
For no monthly fee, the ExxonMobil Business Card consolidates your vehicle-management paperwork on monthly invoices that organize all your driver purchase information for you. In addition, you can manage your account and pay your bill online. Plus, Speedpass helps your drivers fuel up fast and get back to business.
Are there administrative fees for the ExxonMobil Business Card?
There is no annual fee for the ExxonMobil Business Card. Terms and conditions apply.
Is tax-exempt billing available?
Yes. You should contact your local Department of Internal Revenue for help and answers regarding tax-exempt qualification and the necessary certification. If you are already tax-exempt certified, call us at 1-800-903-9966 for more information on how to get your account set up as tax exempt.
What are Single-Station cards?
With the Single-Station Card Option, multiple drivers can refuel at the Exxon or Mobil location you choose—without needing multiple cards.
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