User Name:
A User Name is a name that you choose to identify yourself while signing onto Citibank Online. This can be any name, which is a combination of letters and numbers and should be of minimum 6 and maximum 50 characters.
Password:
Your Password is a secret code of your choice that you will have to use along with your User Name each time you wish to sign on to Citibank Online. Your Password should be known ONLY to you and should not be disclosed to anyone not even to Citibank staff.
Virtual onscreen keyboard:
When you click on the Password, PIN or secret answer fields, an image appears on your screen that looks like a keyboard. Using your mouse you will have to enter your Password, PIN or secret answer on this onscreen keyboard. The onscreen keyboard will appear only when you have clicked on any of these fields.
Citibank - UAE



Dear Customer,

Our newly enhanced Citibank Online Service, designed with you in mind, gets operational on July 03, 2009.

Kindly note that due to the upcoming launch, the following online services will not be available from July 02 to July 03, 2009:
  • Citibank Online Registration (first - time users)
  • Change Username, Password and Security Questions
  • Change ATM PIN
  • Forgot Password
  • Unlock Username
  • Add and Remove Card
  • Citibank Alerting Service - Registration & Deletion
Our CitiPhone Banking Service, Branches and Financial Centers will be available to take care of your banking needs and will operate as usual.

We apologize for the inconvenience caused.

Best Regards,
Citibank Online Team


Internet Security Message