Citibank Alerting Service provides SMS and email notifications which enables you to keep track of your account activity.
 Keep track of your money ..
Citibank Alerting Service provides you with information on your Citibank Credit Card or Banking Account or any other financial relationship that you may have with Citibank - through reminders, alerts and confirmations. For example, it could alert you when your salary gets credited to your account or confirm that the fund transfer you had requested has been done.
The choice is yours - You choose what kind of information you would like to receive.
At your request ..
You can choose to receive messages once a day or once a week or once a month - all this with a one time single sign-up on Citibank Online.
Wherever
you are ..
Even if you are traveling you can receive your alerts by accessing your email.
Click here to view list of alerts.
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Citibank Alerting Service Charges
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Sign up now through Citibank Online
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To view demo on how to sign up Click here
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To modify your profile
- Sign on to your Citibank Online account, on the left hand panel select ‘Citibank Alerting Service’
- Enter or modify your name, email address and mobile number and select, ‘Yes, I want to subscribe to Citibank Alerting Service.’
- Select ‘Account Alerts’ hyperlink at the bottom of the page
- The Credit Card Alerts listed below will be available for you to select from. You can modify the cards to enroll, the notification method and notification frequency.
- Statement Information
- Payment Due Notification
- Supplementary Card Spending
- Renewal of Credit Card
- Credit Card Transaction: You can revise the transaction amount above which you want to receive alerts
- Supplementary Card Transaction: The Supplementary Card Spending alert will send you an alert with the details of the Current Balance for each one of your supplementary cards corresponding to the basic card number for which you have subscribed.
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How to opt out of Citibank Alerting Service
- Sign on to your Citibank Online account, on the left hand panel select ‘Citibank Alerting Service’
- If you want to opt out of all alerts, unselect, ‘Yes, I want to subscribe to Citibank Alerting Service.’ If you want to opt out of certain alert then do not unselect and proceed to step 3
- Select ‘Account Alerts’ hyperlink at the bottom of the page
- The Credit Card Alerts listed below will be available, unselect the ones you want to opt out from.
- Statement Information
- Payment Due Notification
- Supplementary Card Spending
- Renewal of Credit Card
- Credit Card Transaction
- Supplementary Card Transacti
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