2. To pay on Citibank Online:
You can pay the following utility bills with your Citibank Credit Card by signing on to Citibank Online.
• Etisalat (Landline, Fax, E-vision, Al Shamil and Dial Up Internet Line)
• DEWA (Dubai Electricity & Water Authority)
• SEWA (Sharjah Electricity & Water Authority)
• ADDC (Abu Dhabi Distribution Company)
• AADC (Al Ain Distribution Company)
We will pay your utility bills and charge the amount to your Credit Card account at NO EXTRA COST.
Please have your utility bill ready with you at the time of payment.
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Sign on to Citibank
Online with your Citibank Credit Card / ATM-Debit Card number and ATM PIN. |
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Click on 'Transfers & Payments'. |
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Click on 'Add Payee' to register your utility bill account details. You need to do this registration only once. |
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Click on 'Utility Bill Payments' and make your payment. |
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The payment towards your Etisalat, water-electricity bills will be processed in 3 working days. |
3. To pay over the phone:
You can pay the following utility bills with your Citibank Credit Card by calling our 24-Hour CitiPhone Banking Service on +971 4 311 4000.
• Etisalat (Landline, Fax, Wasel, GSM, E-vision, Al Shamil and Dial Up Internet Line)
• DEWA (Dubai Electricity & Water Authority)
• SEWA (Sharjah Electricity & Water Authority)
• ADDC (Abu Dhabi Distribution Company)
• AADC (Al Ain Distribution Company)
We will pay your utility bills and charge the amount to your Credit Card account at NO EXTRA COST.
Please have your utility bill ready with you at the time of payment.
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Call +971 4 311 4000, press 2 for English and then press 6 and 2 respectively for Utility Bill Payment |
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Enter your Credit Card number followed by your
TPIN* |
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Choose the appropriate option based on which utility bill you wish to pay |
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The payment towards your Etisalat bills will be processed immediately. The payment towards your water & electricity bills will be processed in 3 working days. |