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Benefits - Citibank Credit Cards

Utility Bill Payment Service

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Pay all your utility bills at no extra cost.


It's Simple It's Convenient
tick Call +971 4 311 4000 from anywhere in the world or log onto Citibank Online and just follow the simple payment instructions tick Say goodbye to queues
tick Pay for your Etisalat Bills - Landline, Fax, GSM, Wasel, E-vision, Al Shamil and Dial Up Internet Line tick Pay your Etisalat bills via SMS or CitiPhone and the payment will be processed immediately
tick Pay for your Water & Electricity Bills - DEWA, SEWA, ADDC and AADC

tick Pay for your Du

tick Top up Salik instantly
tick Pay for your Water & Electricity Bills via CitiPhone or Citibank Online and the payment will be processed in 3 working days
 
 
Only with Citibank Credit Cards you can
choose a channel to pay your utility bills...
(Please have your utility bills ready with you)
» SMS » Online » Phone
 


Easy steps to pay your utility bill :


1. To pay your Etisalat Bills via SMS:
The Citibank-Etisalat Instant Payment Channel
Most convenient way of:
1. Recharging your Wasel Mobile
2. Enquiry of due outstanding on your Etisalat Landline, Fax, GSM and Dial Up Internet Line
3. Payment of Etisalat Landline, Fax, GSM and Dial Up Internet Line
For registration:
Number 01 Call +971 4 311 4000, press 2 for English and then press 3 for Utility Bill Payment or Wasel Recharge
Number 02 Enter your Credit Card number followed by your TPIN*
Number 02 Press 1 for Etisalat Menu and Press 4 for SMS registration
Number 02 Enter your primary mobile number (This mobile will be used to send and receive SMS)
Number 02 You can then register up to 10 Etisalat Consumer Account Numbers that you would like to pay by SMS.
For payments:
Number 01 SMS your Etisalat Consumer Account Number and amount to 2485

Example 1: 0508181818 30
Example 2: 046161616 250
For enquiry:
Number 01 SMS your Etisalat Consumer Account Number to 2486

Example : 046161616

2. To pay on Citibank Online:

You can pay the following utility bills with your Citibank Credit Card by signing on to Citibank Online.

• Etisalat (Landline, Fax, E-vision, Al Shamil and Dial Up Internet Line)
• DEWA (Dubai Electricity & Water Authority)
• SEWA (Sharjah Electricity & Water Authority)
• ADDC (Abu Dhabi Distribution Company)
• AADC (Al Ain Distribution Company)

We will pay your utility bills and charge the amount to your Credit Card account at NO EXTRA COST.

Please have your utility bill ready with you at the time of payment.

Number 01 Sign on to Citibank Online with your Citibank Credit Card / ATM-Debit Card number and ATM PIN.
Number 01 Click on 'Transfers & Payments'.
Number 01 Click on 'Add Payee' to register your utility bill account details. You need to do this registration only once.
Number 01 Click on 'Utility Bill Payments' and make your payment.
Number 01 The payment towards your Etisalat, water-electricity bills will be processed in 3 working days.

3. To pay over the phone:

You can pay the following utility bills with your Citibank Credit Card by calling our 24-Hour CitiPhone Banking Service on +971 4 311 4000.

• Etisalat (Landline, Fax, Wasel, GSM, E-vision, Al Shamil and Dial Up Internet Line)
• DEWA (Dubai Electricity & Water Authority)
• SEWA (Sharjah Electricity & Water Authority)
• ADDC (Abu Dhabi Distribution Company)
• AADC (Al Ain Distribution Company)
DU
Top up Salik account

We will pay your utility bills and charge the amount to your Credit Card account at NO EXTRA COST.

Please have your utility bill ready with you at the time of payment.

Number 01 Call +971 4 311 4000, press 2 for English and then press 3 for Utility Bill Payment or Wasel Recharge
Number 01 Enter your Credit Card number followed by your TPIN*
Number 01 Choose the appropriate option based on which utility bill you wish to pay
Number 01 The payment towards your Etisalat bills will be processed immediately. The payment towards your water & electricity bills will be processed in 3 working days.

 

 

 
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