Secure Wallet

back

What is it: Your wallet or your handbag can be lost or stolen any time and you can end up paying for the transactions done fraudulently by someone else. Secure Wallet plan provides coverage against this kind of risk. It provides (optional) coverage for all the credit cards in your wallet, the keys and identification cards including passport.

Eligibility

All Citibank Credit Card Memebers (except supplementary Credit Card Members) can enroll into the Citibank Secure Wallet policy.

What you Pay

The monthly coverage limits available are;

1. 1,000 USD monthly coverage (monthly premium of AED 16.75)
2. 2,000 USD monthly coverage (monthly premium of AED 24.25))

• All fraudulent transactions committed within 48 hours on the Citibank Card Member's credit cards; Visa, MasterCard, American Express, as a result of a loss or theft of a card shall be under cover.
• The coverage starts from the moment the first fraudulent transaction takes place and lasts for 48 hours.
• The plan refunds the costs incurred by the Card Member to replace the keys and identification cards that are lost or stolen at the same time as the insured credit cards. Loss of life and permanent total disability benefits are payable in case of accident during a theft or robbery of Citibank Credit Card. (This additional coverage is restricted to certificate holders between the age of eighteen (18) years and sixty-five (65) years).

For more information, call our 24-Hour CitiPhone Banking Services on 04-311 4000

Insurance products are subject to exclusions, special terms and conditions, contained in the policy document.
Insurance products are optional and underwritten by Insurers, subject to terms and conditions of each policy. Citibank N.A. does not offer insurance advice nor underwrite or issue insurance policies. Citibank N.A. is not responsible for rejection of any application/claim. Citibank N.A. provides customer support by way of receiving payments from the Customer and forwarding them to the Insurer in addition to making such insurance products available to the Customers. Policies can be cancelled at anytime. If cancelled within 30 days of enrollment, customers are entitled to a full refund of premium collected within that period. If cancelled after 30 days, there will be no refund of premium as this is not an investment product and does not accumulate a cash value. Unless specified, insurance products are not bank deposits or obligations of, guaranteed or insured by Citibank, N.A., Citigroup Inc. or any of their affiliates or subsidiaries, or any local governmental agency. The foregoing does not constitute making of any offer or invitation to subscribe for insurance products nor does it amount to solicitation by Citibank NA, Citigroup Inc or any of its affiliates. In addition to terms and conditions of the Insurer under each policy, Citibank Terms and Conditions apply and are subject to change without prior notice. The Insurer assumes full responsibility for the contents of insurance products mentioned above. The information mentioned above is for reference only and is not a contract of insurance. Please call our 24-Hour CitiPhone Banking Service on +971 4 311 4000 should you have any queries or complaints.