Enjoy a worldwide presence of luxury and special benefits wherever you are and look forward to discovering unparalleled service. For more details, please call +44 20 7479 3497.
International Concierge Services
Exclusive luxury on and off piste
The very best skiing combined with the ultimate in accommodation. Reserve the most opulent chalets in the most chic French and Swiss Resorts.
Ladies and Gentlemen, take your seats please
Book tickets to the best West End or Broadway shows. You can even reserve your places for the leading international performances for opera, orchestra or ballet.
Opening the door to London’s Private Clubs
Your concierge is your invitation to a select few of London’s most prestigious private clubs, usually accessible to members only. Your concierge will advise you and organize an unforgettable night out for you and your clients, friends or family members.
Your table is reserved
Your concierge opens the menu to a gourmet choice of world’s finest restaurants. Make your selection from the delicacies presented by Nobu, The Ivy, the renowned Gordon Ramsay restaurants and many more prestigious eateries. Reserve not just a table, but also individual experiences such as meeting the chef, kitchen tour, or a sommelier’s recommendation of the wine cellar.
Winning seats for world class football
With just 48 hours notice Ultima Concierge can organize your tickets to any sporting event of your choice, including domestic or international football matches. You can be there, supporting your team, even at sell-out games. If you have time, your concierge can even organize a stadium tour.
Fly in style
Why be restricted by airline schedules when you can charter your own jet? Net Jets offer Emirates-Citibank Ultima cardmembers the luxury of a private jet. Your concierge can arrange the lease of a private jet by the hour. With only 10 hours notice a private jet will be ready to fly you from over 570 airports worldwide.
The Formula 1 VVIP Club
It doesn’t come any more exclusive than this. The only way to experience the breathtaking and raw atmosphere of a Grand Prix event is with the exclusive Formula 1 VVIP Club. The VVIP package gives you a glimpse behind the scenes, taking you to the places where you can mingle with the drivers and celebrities and giving you a prime view of the circuit. Furthermore, you will have exclusive access to the F1 pit lane – you can’t get much closer to the thrill of the action! Enjoy a gourmet refreshments, the glamour of Formula 1 and a highly charged atmosphere. And all this by just calling your Concierge.
Hotel Privileges
Choose from a selection of premium hotels in the UK, book through your Ultima Concierge and receive:
- The Four Seasons Hotel Group, Worldwide
- One-category upgrade based on availability at time of check-in
- Welcome note at check-in containing the amenities being extended
- Daily full American Breakfast for two through In-Room Dining or in the hotel restaurant (including buffets)
- US$100 Spa credit once during stay (not applicable to products)
- Complimentary High-Speed Internet Access
- Claridge’s, Connaught and Berkeley, London UK
- Seasonal welcome amenity
- Complimentary upgrade to the next higher room category, subject to availability at the time of check-in
- Sanderson and St Martin’s Lane, London UK
- Upgrade to the next available room type subject to availability at the time of check-in
- Complimentary breakfast for 2
- 20% discount in Spa
- 20% off Best Available Rates for the Penthouse & Apartment
- Complimentary 1 hour treatment in Spa when booking the Penthouse or Apartment
- Complimentary Internet
- St James's Hotel and Club, London
- 10 % discount on best available rates
- Complementary continental breakfast
- Complimentary upgrade (subject to availability)
- The Dorchester, London UK
- Complimentary English breakfast or, if already included, half a bottle of champagne
- Langham Hotel, London UK
- Complimentary late checkout @ 2pm subject to availability at the time of check-in
- Upgrade if available at time of arrival
- Complimentary bottle of Laurent-Perrier champagne on arrival
- Complimentary internet
Stress-free shopping
Take your pick from the designer names in London, Paris, New York or Milan, to indulge in the ultimate retail therapy. Your concierge can arrange a unique personal shopping experience, tailored exclusively to you. Sit back, sip champagne and choose from the latest collections… what could be easier?
Gourmet secrets revealed
The world’s celebrity and most renowned top chefs invite you into their hallowed domains to sample the sights, sounds and smells that can only be experienced from the exclusive Chef’s Tables. Watch the masters at work and savour the results in world-renowned restaurants such as French Laundry, Claridges or Mandarin Oriental Grill (Depends on availability). Simply call your concierge for details and reservations.
Exclusive access to the Sport of Kings
Equestrian Concierge provides elite entrance to this thoroughbred world. Royal Ascot and the star- studded Cartier Polo Internationals available to Citibank Cardmembers at the highest level.
Equestrian packages will typically include:
- 5 star accommodation
- Behind the scenes insight
- V.I.P. viewing of the races
- V.I.P. hospitality throughout the day
- Access to after race parties
- Concierge Service throughout
- Helicopter transfers and luxury transportation
Capture your unique essence
A once in a lifetime opportunity to have a bespoke scent developed exclusively for you by a master perfumer.
Define your personal tastes in perfumes, combine with the fragrances which evoke your feelings and inner thoughts and preserve forever in a scent available only to you. Created by world-class experts your unique perfume will be contained in beautiful crystal, bearing your chosen name and only ever reproduced on your instruction.
This is a highly confidential opportunity and only available to a few, carefully selected persons, including Emirates-Citibank Ultima Cardmembers.
VIP to cool New York, USA
Whether it’s a weekend break to enjoy the “City that never sleeps”; or a mid-week business trip that needs a little spicing up, we can change the way you view the Big Apple forever.
From First Class accommodation in some of the coolest Boutique Hotels; lunch or dinner, in the hippest and most sought after restaurants or entrance into the most exclusive members-only clubs; your Ultima Concierge will create the perfect itinerary, using extensive Manhattan contacts in the most exclusive areas of New York City life.
From the moment you step off the plane, up to the last glimpse you have of the famous skyline, Ultima Concierge will ensure your visit meets all your needs and goes far beyond your expectations.
Golf
The golf courses of Great Britain are world famous for their history, heritage and luxury. Unfortunately, they are also famed for the difficulty, in some cases near impossibility, of acquiring a tee time to experience the hallowed fairways and gain access to the inner sanctum of the Club Houses.
Ultima Concierge has associations with the finest courses in the land to ensure your visit leaves you with unforgettable golfing memories.
Voyages of Imagination
Your Ultima Concierge has luxury yachts just a phone call away. Available to charter, with or without crew, from the most prestigious Riviera resorts around the world. Whether it's a fully crewed luxury Bavaria yacht for Antigua Sailing week, a skippered catamaran for the Phuket Kings Cup Regatta or just a bareboat charter around Corsica in late spring, your Ultima Concierge can secure the vessel of your choice.
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