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About "Phishing"

What is ‘phishing’?
Internet and email users across the world are often targeted by an internet scam called “Phishing”. Emails are sent by fraudsters intending to collect critical personal and financial information through a fraudulent email that appears to be from a legitimate bank.

These e-mails look genuine and always contain a link to a “spoofed” website asking you to provide update or confirm sensitive personal information.

These emails are commonly called ‘phishing’ e-mails.

What “phishing” emails are after?
- Password or PIN
- Credit card validation (CCV) code
- ATM/Debit Card or Credit Card number
- Social Security Number (SSN)
- Bank Account number

Even if you do not provide what they ask for, simply clicking the link could subject you to background installations of key logging software or viruses.

Key logging is another method to capture your personal information. Here's how it works. You click on a link to a website or open an attachment that secretly installs software on your computer. Once installed, it records everything you type, including any User name, Password and account or personal information. Fraudsters know how to retrieve this information, or even set it up to automatically have it sent back to them! This is a very real risk when using public or shared computers such as those in Internet cafes.

How to identify a “phishing” email
What you need to do if you receive a fraudulent email
Important Tips to Protect Yourself

Should you require further assistance, please call our 24-hour CitiPhone Banking Service on +971 4 311 4000 and a CitiPhone Representative will be glad to assist you.