Citibank Online Help Center
Welcome to our step-by-step guides to using all the features of the new Citibank Online service.
How to Start
Accounts
Payments and Transfers
Service Center
My Profile
How to Start Contents
Registering for Citibank Online
Logging in for the first time
Using your personal dashboard
Activating a new card
Accounts Contents
Account Summary
Account Details
Payments and Transfers Contents
Moving money between your accounts
Making a payment (payee)
AED Transfers to another account in UAE
Foreign Currency Transfers within UAE / Cross Border Payments
Making multiple payments
Managing your list of payees
Adding a new payee
Setting up a direct debit
Setting up a scheduled transaction
Investments Contents
Fixed Term Deposits
Mutual Funds
Exchange Rates
Premium Deposits
Service Center Contents
About the Service Center
Blocking and replacing your card
Changing your ATM PIN
Activating a new card
View E‑Statement
My Profile Contents
Managing your account
Masking your account information
Setting up your Citialerts
Arrange to receive e‑Statements