Please carefully review the details before you submit the instruction. In the event you submit the instruction with incorrect information, the transaction cannot be reversed.
For transactions that require a currency conversion, Citibank will use foreign exchange rates applicable at the time of processing the transaction. Please note that a foreign exchange spread will also be applied on to the transaction amount.
Once the transaction is confirmed it will be processed on the transfer date you selected, subject to: (i) availability of funds (ii) compliance with Citibank terms and conditions (iii) provision of all necessary information required to complete the transfer and (iv) receipt of the transfer request prior to cut off time of the selected currency.
If you place a request for transfer through the branch or via fax after the cut-off time of the selected currency, the transfer amount will be debited on the next working day at the prevailing exchange rate applied on that day.
If you place a request for transfer through Citibank Online after the cut-off time of the selected currency, the transfer amount will be debited immediately at the closing exchange rate of the selected currency for that day.
Transfers received in relation to currencies whose currency centers are closed will be processed on the next working day of the respective currency center. Please note that no interest will accrue on the transfer amount from the date it is debited from your account.
Citibank will debit any applicable charges and/or commissions in accordance with the Schedule of charges. The charges may be revised from time to time at the discretion of the Bank. For details on the fees and charges, please click here.
You may be unable to obtain full value for a funds transfer on account of exchange restrictions or other restrictions applicable in the country of payment or due to the fees and charges of the paying bank.
Citibank will not be held liable for any delay or any loss in fund value.