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| Home>Insurance>General insurance>Secure Wallet |
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| Your wallet or your handbag can be lost or stolen any time and you can end up paying for the transactions done fraudulently by someone else. Secure Wallet plan provides coverage against this kind of risk. |
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It provides (optional) coverage for all the credit cards in your wallet, the keys and identification cards including passport. |
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| Secure Wallet in an optional insurance product and is made available to you by American Home Assurance Company. |
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| All Citibank Credit Card Members (except supplementary Credit Card Members) can enroll into the Citibank Secure Wallet policy. |
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| What you Pay |
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| The monthly coverage limits available are; |
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| A. 1,000 USD monthly coverage (monthly premium of AED 16.75) |
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| B. 2,000 USD monthly coverage (monthly premium of AED 24.25) |
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| Sublimit for keys per month is 100 USD and sublimit for identification cards per month is 200 USD.Indemnity in case of loss of life or permanent total disability caused by an accident during a theft or robbery of Citibank Credit Card is of USD 10,000. |
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| What you get: |
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- All fraudulent transactions committed within 48 hours on the Citibank Card Member's credit cards; Visa, MasterCard, American Express, as a result of a loss or theft of a card shall be under cover.
- The coverage starts from the moment the first fraudulent transaction takes place and lasts for 48 hours.
- The plan refunds the costs incurred by the Card Member to replace the keys and identification cards that are lost or stolen at the same time as the insured credit cards. Loss of life and permanent total disability benefits are payable in case of accident during a theft or robbery of Citibank Credit Card. (This additional coverage is restricted to certificate holders between the age of eighteen (18) years and sixty-five (65) years).
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| Click here to enroll for Secure Wallet. |
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For queries or complaints, please call our 24-Hour CitiPhone Banking on +9714 311 4000. |
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| Disclaimer : |
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| Insurance products are subject to exclusions, special Terms and Conditions, medical underwriting requirements (as applicable) contained in the policy document. Insurance products are optional and underwritten by insurers, subject to Terms and Conditions of each policy. Citibank N.A. does not offer insurance advice nor underwrite or issue insurance policies. Citibank N.A. is not responsible for rejection of any application/claim. Citibank N.A. provides customer support by way of receiving payments from the customer and forwarding them to the Insurer, in addition to making such insurance products available to the customers. Policies can be cancelled at anytime. If cancelled within 30 days of enrollment, customers are entitled to a full refund of premium collected within that period (Transfer charges may apply). In addition to Terms and Conditions of the Insurer under each policy, Citibank Terms and Conditions apply and are subject to change without prior notice. Please call our 24-Hour CitiPhone Banking Service on +971 4 311 4000 should you have any queries or complaints. For our current Terms & Conditions please click here. |
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