All applicants who are issued Emirates-Citibank Ultima Card will be granted a bonus Skywards Miles subject to the following terms and conditions
25,000 Bonus Skywards Miles will be awarded for the first year to new applicants who are issued the Emirates-Citibank Ultima Credit Card . This offer does not apply to existing Citibank Cardmembers, including but not limited to Cards upgraded to Ultima.
10,000 Bonus Skywards Miles will be awarded to Ultima Cardmembers on yearly renewal of Ultima Cards.
Bonus Skywards Miles (sign-up and yearly renewal miles) will be credited to Cardmember’s Skywards accounts 45 days after activation of the Card by Cardmember, full payment by the of the applicable Annual Membership Fee AED 3,000 and payment of any amounts due by the first Payment Due Date as determined by Citibank and activation of the Card. If such criteria is not met by the first Payment Due Date, the Cardmember will not be entitled to the Bonus Skywards Miles under this offer. The Cardmember’s Account must be also be active, i.e. not on any payment-related, overlimit or closure blocks to be eligible for this benefit.
This offer is not valid in conjunction with any other promotion or the Annual Membership Fee not charge in full as specified on Citibank’s Schedule of Fees and Charge. This offer may be terminated at anytime at Citibank’s sole discretion without prior notice.
Use your Emirates-Citibank Ultima Credit Card and earn 2.5 Skywards Miles per US Dollar spent on tickets purchased on www.emirates.com, 1.5 Skywards Miles on every US Dollar spent internationally and 1 Skywards Mile for every US Dollar spent domestically. Redeem your Skywards Miles for tickets and upgrades with Emirates and partner airlines.
Your Skywards Miles will be transferred to your account on weekly basis and will reflect in your Skywards statement on www.skywards.com
To redeem your Skywards Miles , Contact Skywards on +971 600 555555 or visit www.skywards.com
Skywards Program Terms and Conditions apply and are available on www.skywards.com. Citibank may apply and/or reduce Skywards Miles to certain spending at its sole discretion. For more details click here
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We recognize your privileged status and to make your travel more enjoyable we are pleased to offer you complimentary Skywards Silver membership with your Ultima Card. The Silver membership earns you bonus tier Miles every time you fly with Emirates. It also brings you exclusive privileges that complement your lifestyle such as priority check-in, excess baggage allowance and much more. You will receive your Skywards Silver Membership card from Skywards 45 days after activation of your Ultima card. Skywards Programme terms and conditions apply and are available on www.skywards.com
If you have not received your Skywards Silver Membership Card, please click here
The best way to reduce the stress of traveling is to slip into an executive lounge while you wait for your flight. As a valued cardmember, your Emirates-Citibank Ultima card allows you to do that and amidst your busy schedule, relax in comfort and style in hundreds of airport lounges around the world!
1. Unlimited free access to 500+ airport lounges for both Basic and Supplementary Cardmembers
LoungeKey program provides unlimited and complimentary access for you and your supplementary cardmembers, plus 1 guest each per visit*, to more than 500 airport lounges globally, covering all key destinations. All you need to do is register once online and present your Emirates-Citibank Ultima card to the lounges staff. There is no need to carry a separate membership access card or to download a barcode on your smartphone.
Moreover, you enjoy full service support via the website www.Loungekey.com/visainfinite, the mobile application and a 24/7 contact center at +971 8000 444 1822.
* Over your free entitlement of 1 free guest per cardmember, a charge of USD27 will be debited to your card for any additional guest per visit.
Use the dashboard within your on-line account to review your visits history and to update your personal details.
Download the LoungeKey App from either the Android or Apple app stores.
Use your LoungeKey account login and password to personalize the app to show airport lounges available in the LoungeKey program any time, any place.
Use it online or offline and review your personal LoungeKey dashboard whilst on the move.
At the Lounge
Be sure to mention LoungeKey to the lounge reception staff when you arrive. You must show your Emirates-Citibank Ultima card to gain access and your card will be swiped to register your visit.
In the unlikely event that the receptionist isn't familiar with LoungeKey, please double-check your app and show them the listing.
2. Unlimited free access to 600+ airport lounges for Basic Cardmembers only
You can access over 600 airport lounges around the world at more than 325 airports across 100 countries through your complimentary membership to Priority Pass Membership, regardless of choice of airline and class of airline ticket. Enjoy unlimited visits, courtesy of Citibank.
Priority Pass Membership will be discontinued if Emirates-Citibank Ultima Credit Card is cancelled, downgraded or blocked. Complimentary access is granted only to the Basic/Primary Cardmember. Any additional guest will be charged a discounted rate of USD 27. Charges are subject to change. Partner Terms and Conditions apply.
Visit www.prioritypass.com for the very latest information about all the lounges you can access. Whilst online, find out more about the Priority Pass™ iPhone and Android applications, SMS Lounge Finder service, Lounge Directory downloads and other lounge information services available.
Your Ultima credit card is associated with some of the finest courses in the UAE to ensure unforgettable golfing memories.
Basic and Supplementary Cardmembers will enjoy unlimited free golf during the weekdays (excluding Friday’s and Saturday’s). As a Basic Cardmember you will also continue to enjoy 1 free round of golf once a month at any time during the week (including Friday’s and Saturday’s)
For details on the offer, please click here and use enrollment code ‘Ultima’ when requesting for the unlimited free rounds of golf.
Supplementary Cards can be given only to family members (spouse, parents, siblings, children - over 15 years of age). No documents are required. You can also set the limits on each card as per your choice. Click here to apply
Expect the recognition and advantages you enjoy locally at thousands of establishments spanning over 30 countries worldwide. From great benefits at the world's leading hotels, retail shops, car rentals, restaurants, tourist attractions, spas, golf courses and more. Simply use and pay with your Card and be instantly rewarded.
Your Card is your key to a 24-hour personal assistant who is at your service, arranging dinner reservations, chauffeurs and taxis, theatre tickets, gifts and everything else you need to enhance your leisure and business needs. Best of all, the service is entirely complimentary with your Emirates-Citibank Ultima Credit Card.
Your Ultima Credit Card will support you around the clock with privileges such as:
• Air travel, rail, ferry, hotel, car hire, restaurant information and reservation
• Pre-trip information, embassy documentation, medical requirements
• Destination information including currency rates, shopping, weather, medical/ banking facilities, tourist attractions
• Business service information and arrangements
• Flower and gift delivery
• Golf course referrals and reservations
• Performance and special event information and reservations
• Location of hard to find items: out-of-point books, art objects, specialty items, and more
For more information and reservations please call the toll free number
800 0441 3487 within the U.A.E. or +971 4 361 1234 from outside the U.A.E
You don't have to ask for shipping favors from friends anymore. We have teamed up with Borderlinx to present 'Globeshopper' to give you access to an international online shopping platform. Buy electronics, accessories, clothes and more and avail seasonal discounts in the US and UK. Ship goods directly to you at very competitive shipping rates. Get 20% off on shipping cost on the first transaction and 10% discount on shipping thereafter. Click here to create your account and start shopping!
Citi Travel Privileges offers you a wide range of benefits that will have you planning your next trip before your first one ends. Whether it’s for business or pleasure, upgrade your experience from the moment you book your trip to the moment you return home, with advantages that ensure you travel in style.
Here are just a few of our Citi Card privileges:
10% off on selected hotels around the globe
Up to 20% discount on car rentals
10% off on attraction tickets
2% off on flights
A wonderful trip is on your horizon. Book it with Citibank Credit Cards. Click here and discover more.
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This is a unique system that continuously monitors transactions on your Citibank Credit Card to prevent fraudulent usage. When any suspicious transaction occurs on your account which is not in line with your usage pattern, we will give you a call to check and confirm that the transaction is genuine.
Cover the outstanding amount up to maximum of AED 350,000 on your Citi credit card in the unfortunate event of death, permanent total disability or critical illness and an additional equivalent benefit of the amount paid on your credit card will be paid to you or your beneficiary. The plan also covers 10% of the outstanding amount on your credit card and an additional 5% of the outstanding will be paid to you for personal use, in case of involuntary loss of employment or temporary disability; the benefit will be paid for 12 months up to AED 35,000 per month, on a monthly basis for the first 6 months and as a lump sum in the 7th month for the remaining period. You pay only 0.79% of your total outstanding balance every month, i.e. AED 7.9 on an outstanding of AED 1,000.
To enroll for this optional plan, call +9714 311 4000
Your wallet or handbag can be lost or stolen any time and you can end up paying for the transactions done fraudulently by someone else. Secure Wallet Plan provides coverage against this kind of risk for just up to AED 16.75 per month. To enroll, please call our 24-hour CitiPhone Banking Service
on +971 4 311 4000.
Your Citibank Credit Card entitles you to Travel Accident Insurance designed to provide you with the convenience, comfort and peace of mind you deserve. Additionally, you are compensated for any travel inconvenience caused due to delayed or missed flights, and delayed and/or lost luggage, provided that your tickets are purchased with your Citibank Credit Card. Click here for details on your Travel Insurance Policy
Pay your Etisalat and Du (telephone, mobile, fax and internet) and Dubai electricity and water bills via CitiPhone or Citibank Online. For more details, please click here.
UAE Exchange Payment Locations
Visit any of the conveniently located UAE Exchange branches and make a cash payment towards your Citibank Credit Card balance. For UAE Exchange branch locations and timings, please call our 24-hour CitiPhone Banking Service on +971 4 311 4000 or click here.
Who can apply?
Applicants who are 21 years old and above
Nationals or Permanent Residents of the United Arab Emirates
Gross salary of at least AED 36,750 per month
What documents are required? (All Applicants)
Completed Application Form & Customer Declaration Form
Sale Authorization form, if applying under a limited-period promotion/ offer
Copy of valid Passport with valid Residence Visa
If you are a Salaried Applicant:
Income documents including last 3 months Bank Statements and current Pay Slip or original Salary Certificate
Copy of ID card if sponsored by FZ, DIC, DMC or DMCC
Labor or Government ID Card if you are a Housewife or Student sponsored by your husbands or parents respectively
If you are a Self-Employed Applicant:
Valid Trade License
Proof of ownership of business including copy of the Trade License page highlighting the percentage of Applicant's ownership in the company or MOA
Last 3 months Personal or Company Bank Statements
What it costs?
Annual Membership Fee : AED 3000
Emirates-Citibank Credit Cards Terms and Conditions apply. For details, please click here
Skywards Miles earning terms and conditions, for details please click here
Citibank and Partners Terms and Conditions apply, are subject to change and are available upon request. For the current Citibank Terms and Conditions, please visit our Website www.citibank.ae
Citibank N.A. makes no warranties and assumes no liability or responsibility with respect to the products and services provided by partner(s)/other entity(ies).