Citibank and Partner Offer Terms and Conditions

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General disclaimer (applicable to all products, services and offers)

All cards are approved at the sole discretion of Citibank N.A. Citi PremierMiles Program and Citibank Terms and Conditions apply and are subject to change without prior notice. They are available upon request and on the website. Citibank N.A. makes no warranties and assumes no liability or responsibility with respect to the products, services and offers provided by partner(s)/other entity(ies). In no event shall Citibank, any of its affiliates, or any of their officers, directors, employees or agents be liable for any loss, damage or expense arising out of or otherwise related to these offers.

The products, services and offers detailed herein are subject to the special terms and conditions of each product, services and offer. Offers are not valid in conjunction with any other offer or promotion provided by the same partner/other entity. Citibank may, at its discretion, review, amend, vary, extend, discontinue any of the products, services and offers and/or modify applicable the Terms and Conditions from time to time without prior notice.

Limited Time Offers (Free Card/ Free Ticket Upgrade on Qatar Airways)

Free Card

Free Ticket Upgrade on Qatar Airways

1.	Offer is valid for Applicants who applied through selected channels from March 15, 2013 until June 15, 2013.

2.	Offer is valid for tickets booked online with Qatar Airways through www.qatarairways.com or through Qatar Airways’ ticketing office in the UAE and charged on a valid PremierMiles Elite (Infinite) or PremierMiles Signature credit card.

3.	Offer is valid for upgrades from Economy class to Business class only.

4.	Existing Citibank Cardmembers, Qatar Airways’ and Citibank’s employees are not eligible for this Offer.

5.	Two (2) free upgrades will be available on the basic PremierMiles Elite (Infinite) card and one (1) free upgrade will be available on the basic PremierMiles Signature card for the first year only. There is no free upgrade on supplementary cards.

6.	Offer is valid for travel until October 30, 2013.

7.	PremierMiles Elite (Infinite) Cardmembers are eligible for this Offer upon payment of the Card’s Annual Membership Fee in full on/ by the first Payment Due Date.

8.	Offer is valid for tickets issued in the name of the PremierMiles Elite (infinite) and/ or PremierMiles Signature Cardmember (basic and/ or supplementary). Offer will not be valid for bookings made for other passengers (i.e. friends/ family members).

9.	Offer is subject to availability. Cardmembers will need to call our CitiPhone Banking service at +971 4 311 4653 to place a request for the ticket upgrade. All upgrade requests should be placed at least 15 days prior to the travel date.

10.	Offer is valid for travel from UAE to all travel destinations within Qatar Airways’ network.

11.	Offer is valid on bookings on semi-flexible and fully flexible tickets (class Q, M, L, B, and Y).

12.	Offer is not valid on restricted tickets (class K, H, E, V and W).

General Offer terms and conditions

1.	Offer is valid until June 15, 2013

2.	Existing Citibank Cardmembers and Citibank’s staff are not eligible for this Offer.

3.	The Offer is not valid in conjunction with any other sign-up offers/ promotions available on the Citibank credit cards other than those that have been stated above.

4.	Applicants are eligible for the Offer subject to successfully availing the PremierMiles credit card.

5.	Applicants cannot pledge against their credit limit to avail this Offer.

6.	Customers shall not be on any payment block to avail the above Offer.

7.	Citi PremierMiles Program and Citibank Terms and Conditions apply, are subject to change and are available upon request. For the current Terms and Conditions, please visit www.citibank.ae

8.	All Credit Cards are approved at the sole discretion of Citibank, N.A. UAE (Citibank N.A.).

9.	All offers are made available on a best-effort basis and at the sole discretion of Citibank, N.A. Citibank, N.A. makes no warranties and assumes no liability or responsibility with respect to the products and services provided by partners or other entities.

10.	Citibank, N.A. reserves the right, at its absolute discretion, to vary, amend, delete or add to any of these terms and conditions from time to time.

11.	In no event shall Citibank, any of its affiliates or any of its officers, directors, employees or agents be liable for any loss, damage or expense arising out of or otherwise related to this Offer.

12.	By inquiring about Citibank's services, offers or products, you will be authorizing Citibank's representatives to approach youon your contact details including your telephone and/or mobile number.

Free Return Trip within the Middle East (PremierMiles Elite/ Platinum only)

Miles Earning & Redemption

Earning of Citi Miles is subject to the following conditions:

1.			PremierMiles Elite Cardmembers will receive, on a monthly basis, Citi Miles which will be credited to their card account at the rate of 2 Citi Miles for every US Dollar equivalent (Earn Rate) charged to their Card account for retail purchases conducted locally and 3 Citi Miles for every US Dollar equivalent charged to their Card account for retail purchases conducted internationally.

2.			PremierMiles Platinum Cardmembers will receive, on a monthly basis, Citi Miles which will be credited to their Card account at the rate of 1.5 Citi Miles for every US Dollar equivalent (Earn Rate) charged to their Card account for retail purchases conducted locally and 2 Citi Miles for every US Dollar equivalent charged to their Card account for retail purchases conducted internationally.

3.			PremierMiles Titanium Cardmembers will receive, on a monthly basis, Citi Miles which will be credited to their Card account at the rate of 1.25 Citi Miles for every US Dollar equivalent (Earn Rate) charged to their Card account for retail purchases conducted locally and 1.5 Citi Miles for every US Dollar equivalent charged to their Card account for retail purchases conducted internationally.

4.			Citibank reserves the right, to be exercised at any time and without prior notice to the Cardmember, to change the ratio between a) Citi Miles to be awarded, and b) the specified amount charged to the Cardmember's Card.

5.			Citi Miles can be earned on retail spend and excludes transactions in the form of cash advances, balance transfers, loan on phone, payments towards fees, etc. Citibank may also apply caps and/ or reduce Citi Miles to certain spending (e.g. utility bill payment).

6.			The miles earned by Cardmembers by using their PremierMiles Elite/ PremierMiles Platinum/ PremierMiles Titanium are over and above the tier miles earned for the flights flown as awarded by the respective airline.

7.			Citi Miles are valid for 3 years however, Citibank may, at its discretion change the validity at any time without prior notification.

8.			Citi PremierMiles Program and Citibank Terms and Conditions apply and are subject to change without prior notice.

Cash for Miles

Cardmembers may use their Citi Miles to redeem for rebates, which will be provided by Citibank in the form of statement rebate/credits to off-set travel-related eligible retail purchases including air tickets, cruises/ ferries, hospitality-related accommodation, tours booked with travel agents and car hire. Other terms include:

1.	Redemption requests must be made within 60 days from the date the eligible retail purchases appear on the Cardmember's statement of account. Any requests submitted post 60 days will not qualify for the credit.

2.	Each redemption request for a retail transaction rebate must be in multiples of Dirhams (AED) 100 and for a minimum or AED 500.

3.	The redemption rate for rebate is AED 1 = 20 Citi Miles for tickets purchased online with UAE's premium airlines. The redemption rate for rebate is AED 1 = 30 Citi Miles for all other travel-related purchases. Cardmembers shall be responsible for checking the redemption rate at the time of redemption.

4.	Citibank will take approximately one (1) month to process a redemption request for rebate/ credit. The rebate will be credited to the Cardmember's statement of account within one (1) month from the date of receiving the rebate request from the Cardmember. Citibank reserves the right to extend its processing time without notice.

5.	The credit will be posted by Citibank on the next/ subsequent statement.

6.	Citi PremierMiles Program and Citibank Terms and Conditions apply and are subject to change without prior notice.

Miles Transfer Facility

Partner Terms and Conditions apply. Citibank makes no warranties and assumes no liability or responsibility for the products and services provided by partners/ entities.

1.	Cardmembers can use Citi Miles to redeem for FFP miles/points at a transfer rate of 1 Citi Mile = 1 FFP mile/ Loyalty Program point with participating partners, except for HiltonHonors where the redemption rate is 1 Citi Mile = 2 HiltonHonor Points. Cardmembers agree that Citibank may, at its absolute discretion without giving notice, change the redemption rate stated above or in respect of any FFP/ Loyalty Program. The Cardmember shall be responsible for checking the applicable transfer rate at the time of redemption.

2.	Miles Transfer requests will be processed as quickly as possible. However, due to the fact that external partners are involved in the transfer, Cardmembers must allow up to 4 weeks before the partner miles appear on their loyalty account with Citibank's partners.

3.	A Miles Transfer and/ or redemption request cannot be cancelled once initiated with Citibank by the Cardmember, and Citi Miles cannot be credited back to the Cardmember's Account. Citibank will not accept any disputes in this regard.

4.	Citi PremierMiles Program and Citibank Terms and Conditions apply and are subject to change without prior notice.

Citi Miles Catalog

Unlimited Complimentary Access to Airport VIP Lounges

1. PremierMiles Elite - Priority Pass

1.	Unlimited lounge access is available only to the Basic/ Primary Cardmember.

2.	One (1) guest per visit is allowed to enter the lounge for free along with the Basic/ Primary Cardmember. A charge of USD 27 per visit will apply to any additional guests (including Supplementary Cardmembers) that accompany the Basic/ Primary Cardmember into the lounge.

3.	Priority Pass Membership will be discontinued if the PremierMiles Elite credit card is cancelled or downgraded or blocked due to non-payment to Citi for 60 days or more beyond the Payment Due Date.

4.	Citibank has the right to post any charges for lounge visits conducted up to 6 months prior to the cancellation of the Card but posted with a lag due to delay in receiving the information from the respective lounge. Cardmember will be liable to pay the outstanding charges even if they are posted by Citibank after the Card Account is duly closed by the Cardmember.

5.	Partner terms and conditions apply. For details, visit www.prioritypass.com

2. PremierMiles Platinum (Veloce)

3. Lounges Access in Dubai, Kuwait, Cairo, Riyadh, Jeddah and Dammam

Complimentary Marhaba Meet & Greet Service (PremierMiles Titanium only)

Complimentary Golf (PremierMiles Elite & Platinum credit cards only)

Hotel Privileges

Fairmont, Swissotel and Raffles (PremierMiles Elite & Platinum credit cards only)

1.	The Hotel Club Privileges are valid up till January 31, 2013. This offer cannot be combined with any other promotion or discount unless agreed upon.

2.	To benefit from the membership privileges, the Cardmember must register with the respective hotel's loyalty program as instructed in the Program Guide prior to his/ her stay. In case a Cardmember has misplaced his/her code, he/she can call her/himself and verify through our 24-hour CitiPhone Banking Service on +971 4 311 4653 to receive the enrollment code.

3.	Tier status will be available at the hotel property only once the enrollment process has been successfully finalized before the actual stay.

4.	If the Cardmember is new to these Clubs, a new membership card will be issued and mailed to him/ her within 10 working days from the date the Cardmember's call is registered with the hotel's call centre or the application is submitted online.

5.	If the Cardmember is already a member of the hotel loyalty programs, his/her tier will be upgraded subject to the Cardmember currently maintaining a lower tier status.

6.	All reservations at the participating hotels must be made with PremierMiles Elite/ PremierMiles Platinum. Subsequently, hotel invoice(s) must also be settled with the same card.

Best Western

ACCOR

1.	Offers are valid for PremierMiles Elite, Platinum and Titanium MasterCard members in the United Arab Emirates, till January 31, 2013.

2.	PremierMiles Elite Cardmembers are eligible for a Platinum A\|Club membership while PremierMiles Platinum and Elite Cardmembers for a Gold A\|Club membership.

3.	Enrolment must be completed online at http://www.a-club.com/partners/uaeworld (Elite Cardmembers) or http://www.a-club.com/partners/citiuaegold (Platinum and Titanium Cardmembers) and must accept the terms and conditions of A\|Club program which are set out on A\|Club website ("Terms and Conditions") before enrolling.

4.	If the Cardmember is already an Accor A\|Club member he/she should log-in to www.a-club.com using his/ her existing membership number, and submit a request to upgrade through Customer Support, under Claims and Questions.

5.	Platinum/ Gold membership is valid for the duration of one year from the date of enrolment. After this time, the Cardmember's status will automatically change to Classic unless the member meets the A\|Club status criteria to be eligible for elevated status in the appropriate A\|Club membership tier as specified in the Terms and Conditions.

6.	A\|Club point accumulation is based on spending in Euros, which is converted from the local currency of the country where the hotel or partner is located, based on exchange rates defined on A\|Club website (please refer to the Terms and Conditions).

7.	A\|Club is the loyalty program of PRO-FID, a subsidiary company of Accor SA, established specifically to manage loyalty programs. A\|Club is an international rewards program.

8.	8. Full A\|Club Terms and Conditions can be consulted on www.a-club.com/en/terms-and-conditions.html

Complimentary Budget Loyalty Card

Airport Transfer for Half the Fare (PremierMiles Elite & Platinum credit cards only)

1.	The offer is valid till January 31, 2013 and covers both Category A (Chevrolet Caprice, Audi A6, Lexus, Mercedes C Class) and Category B (BMW 7 Series or Mercedes S Class) cars.

2.	Category "A" Cars can be booked for a one-way, intra-Emirate transfer for AED 120 vs. the listed rate of AED 240, and Category B for AED 240 vs. the listed rate of AED 480.

3.	Different discounted rates will apply for inter-emirate transfers.

4.	All fares/ tariffs must be paid with the PremierMiles Elite/ PremierMiles Platinum credit cards.

5.	The rates include cost of fuel, road toll charges (SALIK) and full comprehensive insurance as per UAE Law. Cost of parking fees, entry permits / port pass if any will be charged.

6.	The Cardmember should contact Europcar Airport Counter for pick up from Dubai Airport Terminal 1. Dubai Airport terminal 3 and Abu Dhabi airport Europcar representative with paging board will be waiting for Cardmember.

7.	Maximum waiting time for departure transfers (pick up from residence to airport) is 15 minutes, subsequently the booking will be treated as no-show and the invoice will be raised as per tariff.

8.	No-Show and any cancellations less than 4 hours prior to pick up time will be charged full airport pick-up and drop off rates are per the hour and waiting time for the Cardmember will be charged.

9.	Reservations for airport transfers must be made 24 hours in advance.

10.	EuropCar terms and conditions apply

Rebates on Air Tickets and Holiday Packages

Purchase Protection

Citibank Alerting Service

Optional Insurance Products (Credit Shield Plus/ Secure Wallet)

Insurance products are subject to exclusions, special terms and conditions, medical underwriting requirements (as applicable) contained in the Policy document. Insurance products are optional and underwritten by Insurers, subject to terms & conditions of each policy. Citibank N.A. does not offer insurance advice nor underwrite or issue insurance policies. Citibank N.A. is not responsible for rejection of any application/claim. Citibank N.A. provides customer support by way of receiving payments from the Customer and forwarding them to the Insurer, in addition to making such insurance products available to the Customers. Policies can be cancelled at anytime. If cancelled within 30 days of enrollment, Customers are entitled to a full refund of premium collected within that period (transfer charges may apply). If cancelled after 30 days, there will be no refund of premium as this is not an investment product and does not accumulate a cash value. Unless specified, insurance products are not bank deposits or obligations of, guaranteed or insured by Citibank, N.A., Citigroup Inc. or any of their affiliates or subsidiaries, or any local governmental agency. The foregoing does not constitute making of any offer or invitation to subscribe for insurance products nor does it amount to solicitation by Citibank NA, Citigroup Inc or any of its affiliates. In addition to terms and conditions of the Insurer under each policy, Citibank terms & conditions apply and are subject to change without prior notice. The Insurer assumes full responsibility for the contents of insurance products mentioned above. The information mentioned above is for reference only and is not a contract of insurance. Please call Citiphone at 04-311 4000 should you have any queries or complaints.